
I am a highly motivated and well organized worker with experience in a
fast-paced retail environment as well as in a restaurant environment. I am willing to take on added responsibilities to meet team goals.
• Greet patients immediately upon arrival, providing excellent customer
service.
• Scan documents into the electronic health record system.
• Answer telephones and direct calls to appropriate staff.
• Use basic knowledge of medical terminology.
• I am responsible for most of the cold and hot food preparation. Which
would be washing, peeling/cutting various foods to be cooked and
served.
• I assemble salads, warm bowls for customers and also mix the salads up and pack them up.
• Deliver great customer service.
• I make sure to attend all customers but I mostly do apparel
which would be making sure the clothes looks presentable, refilling
whatever needs to be filled (shirts, pants, shorts) making sure
everything has a price tag and also censored, I also process clothing
which is getting them out the boxes and packages it comes in and
put them on hangers and censored them and organize them in the
storage room and also refill in the front.
• Manage returns, exchanges and refunds in accordance with store
policy.
• Preparing merchandise for sales floor by pricing or tagging them.
• Answer customers questions about sizing, accessories, and merchandise care.
• Cashering/handling money and took customers orders.
• Actively listened to customers, handled concerns quickly and escalated
major issues to supervisor.
• Maintained a clean and safe working environment.
• Developed and managed relationships with customers to increase customer loyalty.
• I would greet customers as soon as they would walk in.
• I would hand the register as well
• I also served food to the customers in a cafeteria styled manner.
• I would answer the phone and pack online orders (pick up, doordash,
ubereats etc).
• I made sure the restaurant lobby was clean and well organize
Bilingual
Organization
Flexibility
Customer service
Food service
Cash handling
Multitasking
Detail-oriented
Specimen handling
Venipuncture
Capillary puncture
Patient interaction
Infection control
• National Phlebotomy Certification Examination. (NPCE)
• American Red Cross CPR certification.