Esmeralda Carrillo
Anaheim
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Friends of Family Health Center
09.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Insurance verification through portals.
St. Jude Neighborhood Health Center
04.2023 - 09.2024
- Greet patients
- Check in/out
- Verify Insurance
- Answer incoming calls
- Schedule appointments
- Outgoing calls
- Process EWC applications
- Process CDHP applications for uninsured patients
- Process Presumptive Eligibility for Pregnant Women
Medical Assistant
AdvancedENT
01.2022 - 04.2023
- Performed vitals
- Cold sterilization
- Autoclave Sterilization
- Cosmetic procedure set up
- Telephone triage
- Medication refills
- Assisted physician during procedure
- Specimen collection
- Authorizations for HMOs
- Appointment scheduling
- Back office supply order
- Front office duties; faxes, collect payments, medical records
- Maintain stocked rooms
- Submit referrals for patients
- Maintain office clean/organized
Medical Assistant
Fullerton Urology
06.2021 - 01.2022
- Perform vitals
- In office urinalysis
- Male uroflows
- Post void scans
- Answer phones
- Pack specimens for send out
- Procedure tray set ups
- Open and close lab
- Ran Q Cs for urinalysis machine
- Assist provider with procedures such as, Prostate Bx, Bladder Bx, Bladder Botox Injections, Cystoscopy, Urethral Dilation, Vasectomies, Circumcisions, Fulgurations, Pessary Placements
- Submit pre-certs for diagnostic imaging
- Submit pre-authorizations for medications via covermymeds.com
- Administer injectable medications such as, Lupron, Gentamicin and Rocephin
- Remove foleys
- Preform equipment sterilization
- Autoclave instruments
- Maintain & stock rooms
- Submit Referrals for PPO patients
Medical Assistant
St. Jude Heritage
07.2018 - 12.2020
- Performed vitals
- EKGs
- Administered vaccines
- Medical terminology
- Assisted physician during procedure
- Specimen collection
- Appointment scheduling
- Worked on faxes
- Worked on medication prior authorizations
- Maintain stocked rooms
- Assisted provider with gynecology exams
- In house testing; rapid strep, rapid flu, HCG, Mono, UA, audiometry, Snellen
- Monitored refrigerator temps
- Administered medication injections
- HMO authorizations
- Maintain autoclave
- Medication refills
- Administered breathing treatments
Medical Assistant
Medical Professionals
03.2018 - 07.2018
- Performed vitals
- Preformed EKGs
- Administered vaccines
- Medical terminology
- Medication refills
- Assisted physician during procedure
- Specimen collection
- Authorizations for HMOs
- Appointment scheduling
- Worked on faxes
- Worked on medication prior authorizations
- Administered medications injections
- Maintain stocked rooms
Medical Assistant
The Skin Center
10.2016 - 03.2018
- Performed vitals
- Cold sterilization
- Autoclave Sterilization
- Cosmetic procedure set up
- Telephone triage
- Medical terminology
- Medication refills
- Assisted physician during procedure
- Specimen collection
- Authorizations for HMOs
- Appointment scheduling
- Back office supply order
- Front office duties; faxes, collect payments, medical records
- Maintain stocked rooms
- Submit referrals for patients
Medical Assistant
Family Health Center of Boone County
09.2013 - 03.2016
- Performed vitals
- Performed EKG's
- Pediatric Immunization Schedule
- In house testing; HCG, Urine Analysis, Trichomoniasis, BV, Strep, Flu, Spirometry
- Telephone triage
- Medical Terminology
- Medication refills
- Assisted physician during procedure, female examination
- Specimen collection
- Immunizations
Education
Graduate - Certificate - Medical Assistant
Bryan University
Columbia, MO01.2014
High School - undefined
Buena Park High School
Buena Park, CA06.2006
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Multi Line Phone Switch
- Bilingual Spanish
- Internet
- NexGen
- ChartLogic
- DNA
- UroChart
- Covermymedscom
- EXTERNSHIP: Missouri Cancer Associates: Columbia, MO
- Communication skills
- Bilingual
- Customer service
- Computer skills
- Typing
- Spanish
Accomplishments
- Achieved pediatric vaccine schedule by completing Orange County Vaccination course with accuracy and efficiency.
Certification
Medical Assistant Certificate with an Associates in Applied Science.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Receptionist
Friends of Family Health Center
09.2024 - Current
St. Jude Neighborhood Health Center
04.2023 - 09.2024
Medical Assistant
AdvancedENT
01.2022 - 04.2023
Medical Assistant
Fullerton Urology
06.2021 - 01.2022
Medical Assistant
St. Jude Heritage
07.2018 - 12.2020
Medical Assistant
Medical Professionals
03.2018 - 07.2018
Medical Assistant
The Skin Center
10.2016 - 03.2018
Medical Assistant
Family Health Center of Boone County
09.2013 - 03.2016
High School - undefined
Buena Park High School
Graduate - Certificate - Medical Assistant
Bryan University
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