Haleigh Cornwell
Talbott,USA
Summary
Compassionate Medical Receptionist with nearly 10 years of customer service experience across healthcare and education. Expertise in managing patient interactions, scheduling, and insurance verification while fostering a welcoming environment. Strong communication and problem-solving skills enhance relationships with patients and colleagues. Experience in home health support and preschool education demonstrates adaptability and commitment to quality service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Receptionist
Mosheim Recovery
Mosheim, USA
04.2024 - Current
- Coordinated front desk operations, greeting patients, scheduling appointments, and handling phone inquiries to create a welcoming environment
- Ensured accuracy of electronic medical records (EMR) by updating patient demographics and medical history, supporting effective patient care
- Addressed patient inquiries regarding appointment availability, clinic hours, and services offered to enhance patient experience
- Conducted insurance verifications to confirm patient coverage
Donor Center Technician
ImmunoTek Bio Centers, LLC
Morristown, USA
03.2023 - 05.2024
- Greeted guests and checked patients into appointment system, ensuring a smooth and welcoming experience
- Recorded and monitored patient vitals in a timely manner
- Performed maintenance and repairs on plasmapheresis machines to ensure operational efficiency
Preschool Toddler Teacher
AJCC Preschool
Knoxville, USA
01.2021 - 04.2023
- Floated between classrooms at AJCC Preschool, assisting with daily activities.
- Facilitated engaging learning activities for toddlers to promote development.
- Organized daily classroom routines and ensured a safe environment for children.
- Collaborated with parents to discuss children’s progress and development needs.
Home Health Aide
Right At Home
Knoxville, USA
08.2022 - 03.2023
- Delivered compassionate in-home care to elderly and disabled clients, enabling independence in daily living activities such as bathing, grooming, dressing, and mobility.
- Monitored and documented physical and emotional condition changes in clients, effectively communicating concerns to supervisors and family members to ensure timely interventions.
- Supported clients with meal preparation, medication reminders, light housekeeping, and transportation to medical appointments, enhancing their quality of life and well-being.
Certified Nursing Assistant
Encompass Health
Knoxville, USA
09.2020 - 12.2020
- Assisted in transfers, bathing, light housekeeping, dressing, meal preparation, and activities of daily living for a pediatric patient.
- Provided direct patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted in maintaining a clean and safe environment for patients and staff.
Education
Business Management - Some College Course
Walters State Community College
Morristown, TNSkills
- Medical receptionist
- Patient care
- Insurance verification
- Handling patient inquiries
- Greeting customers
- Front desk
- Customer service
- Customer inquiry response
- Quality data entry
- Customer data entry
- Administrative experience
- Computer skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Word processing
- Attention to detail
- Time management
- Workspace organization
- Phone etiquette
- Telephone systems
- Cash handling
- Processing cash transactions
- Direct support
- Home health
- Community care
- Autism Experience
- Special Needs
- ADLs assistance
- Caregiving
- Hoyer lift
- Vital signs
- Employee relationship building
- Filing
- Childcare experience
- Childcare
- ADLs assistance
- Caregiving
- Microsoft Word
- Ensuring safety
- Vital signs
Certification
- BLS Certification
- Driver's License
Additional Information - Authorized To Work
US for any employer
Timeline
Medical Receptionist
Mosheim Recovery
04.2024 - Current
Donor Center Technician
ImmunoTek Bio Centers, LLC
03.2023 - 05.2024
Home Health Aide
Right At Home
08.2022 - 03.2023
Preschool Toddler Teacher
AJCC Preschool
01.2021 - 04.2023
Certified Nursing Assistant
Encompass Health
09.2020 - 12.2020
Business Management - Some College Course
Walters State Community College