Caitlin Krimbel

Connected Health, LLC

Company Overview and Responsibilities:

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Created patient charts and updated their medical records to date.
• Checked patient insurance, demographic, and health history to keep information current.
• Managed multi-line phone system, directing calls to appropriate departments while maintaining a polite and professional demeanor.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
• Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
• Started training on prior insurance authorizations, but did not complete training before leaving.

Cavo Night Club of Pittsburgh

Company Overview and Responsibilities:

• Created memorable experiences for guests through personalized attention to detail adaptability.
• Utilized previous bartending skills that I obtained in the past towards this new position
• Collaborated with team members to deliver seamless service during high-volume events.
• Responsible for up to 10 tables with 20+ parties each
• Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
• Handled cash transactions accurately while consistently following venue policies regarding payment processing procedures.
• Continuously monitored guest consumption levels to ensure responsible alcohol service consistent with legal requirements.
• Managed the reservation process for reoccurring top customers, ensuring maximum revenue generation on peak nights.
• Supported venue marketing initiatives by promoting upcoming events during interactions with patrons.
• Contributed to increased sales by effectively upselling premium products and offering tailored recommendations.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Fox Chapel Golf Club

Company Overview and Responsibilities:

• Gained an abundance of fine dining knowledge, wine service, proper ways to serve (i.e silverware and glassware placement, course clearing), and an understanding of upscale menu terminology
• Worked a variety of events such as weddings, bridal showers, proposals etc.
• Demonstrated a creative aspect with attention to detail that aids in guest satisfaction.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• During that time, I've acquired the skill of bartending. Hand-crafted a variety of fine dining cocktails and proper wine-pairing.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
• Promoted to lead bartender throughout this time.
• Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
• Facilitated seamless communication between event planners and catering team, ensuring all needs were met.