Summary
Overview
Work History
Education
Skills
Timeline
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Jasmin Mendez

Edinburg,TX

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.


Overview

11
11
years of professional experience

Work History

Surveying Assistant Manager

Sames, Inc.
10.2021 - Current
  • Facilitated swift completion of large scale projects by providing comprehensive logistical support during extended working hours or weekends when needed.
  • Ensured safety compliance during fieldwork by adhering to established protocols, minimizing risks to both team members and the public.
  • Supported project cost management by accurately tracking time spent on various tasks and submitting detailed timesheets for billing purposes.
  • Contributed to a safe work environment by proactively identifying potential hazards within the worksite and taking appropriate measures to mitigate them.
  • Enhanced team morale by maintaining a positive attitude and demonstrating a strong work ethic, even in challenging conditions.
  • Streamlined communication between office staff and field crew by relaying important information promptly.
  • Improved project efficiency by maintaining and organizing survey equipment for easy access and use.
  • Maintained strong relationships with landowners by respectfully addressing concerns related to survey work on their property.
  • Collaborated with team members to complete survey projects on schedule, ensuring client satisfaction.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Administrative Assistant

SAMES Inc.
09.2020 - 10.2021
  • Process New Contract Processing
  • Process Survey Request Form
  • Create files (electronically and physical folder)
  • Prepare LOTs for surveys going out to clients
  • Create proposals
  • Order supplies/materials
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Cashier

Whataburger
02.2019 - 08.2020
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Answer customers' questions and provide information on procedures or policies
  • Help customers find the location of products
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishments

Cashier

Whataburger
02.2016 - 08.2018
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Answer customers' questions and provide information on procedures or policies
  • Help customers find the location of products
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishments

Cashier

H.E.B
04.2014 - 02.2015
  • Collect cash, checks, and credit card payments from customers
  • Make change accurately and efficiently
  • Issue receipts to customers
  • Deal with returns and refunds as necessary
  • Maintain cash control over register drawer and verify amounts are correct
  • Answer customer questions as they arise
  • Calculate customer bills through cash register ringing

Education

Business Accounting Specialist -

Southern Careers Institute
McAllen, Texas
09.2020

Skills

  • MIcrosoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Access
  • Microsoft Outlook
  • Daily Operations
  • Customer Service
  • Employee Management
  • Accounting Principles
  • Communication
  • Team Worker
  • Motivator
  • Time management
  • Understanding/Making decisions
  • Comprehending concepts
  • Absorbing information and knowledge
  • Understanding of organizational flow
  • Proficient work
  • Accurate work
  • Satisfactory work
  • Computer skills
  • Client communication

Timeline

Surveying Assistant Manager

Sames, Inc.
10.2021 - Current

Administrative Assistant

SAMES Inc.
09.2020 - 10.2021

Cashier

Whataburger
02.2019 - 08.2020

Cashier

Whataburger
02.2016 - 08.2018

Cashier

H.E.B
04.2014 - 02.2015

Business Accounting Specialist -

Southern Careers Institute

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Jasmin Mendez