Jasmin Perez
Fort Worth,TX
Summary
Dependable team member who works well under pressure. operations and customer service. Ensures efficient front-end operations while exceeding customer expectations. Strong reliability and teamwork skills contribute to timely completion of assignments. I am committed and consist of time bringing enthusiasm, dedication, and exceptional team abilities.
Overview
5
5
years of professional experience
Work History
Educational Aide
Trinity Basin Preparatory
Fort Worth, TX
08.2023 - Current
- Conduct assessments of student progress on a regular basis.
- Assisted with developing educational plans for students that met their individual needs.
- Collaborated with teachers to develop educational games and activities for students.
- Prepared bulletin boards with relevant information related to course work or upcoming events.
- Developed lesson plans based on curriculum objectives set by the teacher or school district standards.
- Read stories aloud to children to foster language development skills.
- Provided assistance to teachers in the classroom by preparing materials, setting up equipment and organizing instructional activities.
Customer Service
Work Wear Safety Shoes
Haltom City, TX
12.2020 - 05.2023
- Greeted clients and provided excellent customer service.
- Created detailed reports of customer service interactions.
- Developed and implemented customer service policies and procedures to ensure quality customer service delivery.
- Resolved customer service issues promptly and courteously.
- Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
Cashier Team Lead
Mexican Inn Cafe
Fort Worth, TX
03.2020 - 07.2020
- Monitored cashier performance, providing feedback as needed.
- Trained new cashiers on proper use of registers and store policies.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Processed refunds and exchanges according to company policy.
- Performed daily opening and closing procedures for the register area.
Education
High School Diploma -
Trimble Technical High School
Fort Worth, TX06-2020
Skills
- Inventory management
- Communication skills
- Time management
- Organizational skills
- Money handling
- Coaching and mentoring
- Basic math
- Team leadership
- Self motivation
- Cash handling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Educational Aide
Trinity Basin Preparatory
08.2023 - Current
Customer Service
Work Wear Safety Shoes
12.2020 - 05.2023
Cashier Team Lead
Mexican Inn Cafe
03.2020 - 07.2020
High School Diploma -
Trimble Technical High School
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