Lorna Francois
North Miami,FL
Summary
Talented Medical Assistant with experience in performing routine patient screenings, as well as technical supportive services, medical clerical duties and other tasks as assigned. Collecting, handling, and processing patients' laboratory specimens, including phlebotomy and performing routine in-house laboratory tests, administering medications to patients on specific orders from a provider.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Joe DiMaggio's Peds CF & Pulmonary
08.2022 - Current
- Taking vitals
- Perform Pulmonary Function Tests (Ages 5 and up)
- Pending orders for providers
- Administer Synagis and Flu vaccines
- Update immunization records & Medications for patients
- Experienced with Trancheostomy, Ventilator dependent patients, SMA, and Cystic Fibrosis clinics both pediatric and adult.
- Specialized in obtaining Insurance prior authorizations for Specialty medications such as, Spinraza & Evrysdi medications for Spinal Muscular Atrophy patients.
- Order medical supplies and maintain inventory logs and restock exam rooms and/or cabinets as necessary.
- Disinfect exam rooms after each patient, to prepare for next patient.
Medical Assistant
MedX Agency
01.2020 - Current
- Registering patient information into the data entry system
- Performing oral and nasal swabs for the PCR and Rapid Antigen tests
- Responsible for scheduling and assigning tasks to fellow employees as a lead
- Supervised on-site operations throughout the duration of the work week
- Reported updates to management regarding the number of tests performed, patient incidents, employee attendance.
Medical Assistant
B.C Pediatrics
01.2014 - 01.2019
- Experienced medical assistant in clinical assisting capacities, skilled in computerized scheduling, billing and insurance claim processing, and maintaining a strong working knowledge of medical terminology and ICD-9 / CPT coding
- Perform routine in-house pediatric procedures such as phlebotomy and finger sticks
- Responsible for managing vaccines, performing vaccinations and documentation of such records
- Record vital signs such as patient height, weight and blood pressure
- Assist physician with various medical procedures, preparing referrals and requesting prescriptions from respective pharmacies
- Perform vision acuity tests on patients using the Snellen Chart
- Accountable for cleaning and sterilizing instruments
- Maintain patient records and cleanliness of exam rooms
- Provide physician assistance with all patient care and procedures.
Medical Assistant
Tenet Florida Physician Services
01.2010 - 01.2011
- Observed and assisted physicians with patient care procedures that included Endometrial biopsy and Pap smear examinations
- Prepared patients/rooms for physical examinations; interviewed patients to obtain medical histories; explained treatment procedures, sterilized equipment and properly disposed of contaminated material
- Handled medical equipment and instruments including ultrasonic cleaners, sterilizers, forceps, suture removal kits, endometrial biopsy kits, and scalpel handles
- Acted as a liaison between patients and staff members to address and/or resolve issues, inquiries, and concerns regarding test results and topical prescription renewals
- Coordinated and conducted follow-ups on daily laboratory-related procedures and communications.
Medical Assistant
Dr. Atogho
01.2009 - 01.2010
- Interviewed patients, measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patients' charts
- Prepared treatment rooms for the examination of patients
- Draped patients with covering and positioned instruments and equipment
- Handed instruments and equipment to doctor as directed during examinations
- Cleaned and sterilized instruments
- Completed inventory checks and ordered medical supplies as instructed
- Operated X-ray machines, electrocardiograph (EKG), and other equipment to administer routine diagnostic tests and called medical departments to schedule patients for tests
- Performed injections or treatments and performed routine laboratory tests
- Scheduled appointments, received money for bills, maintained x-ray and other medical records, performed secretarial tasks, and completed insurance forms
- Keyed data into computer system to maintain office and patient records
- Managed billing records, entered financial transactions into bookkeeping ledgers, and computed and mailed monthly statements to patients.
Medical Assistant/IDD Therapy
Schou and Vendryes Pain Center
01.2007 - 01.2009
- Interviewed patients, measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patients' charts
- Completed inventory checks and ordered medical supplies as instructed
- Keyed data into computer to maintain office and patient records
- Kept billing records, entered financial transactions into bookkeeping ledgers, and computed and mailed monthly statements to patients
- Prepared treatment rooms for examination of patients.
Medical Assistant/Internal Medicine
Dr. Bach and Livingston
01.2004 - 01.2007
- Interviewed patients, measured vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and recorded information on patients' charts
- Prepared treatment rooms for examination of patients
- Draped patients with covering and positioned instruments and equipment
- Handed instruments and materials to doctor as directed
- Cleaned and sterilized instruments
- Completed inventory and ordered medical supplies and materials
- Operated X-ray machines, electrocardiograph (EKG), and other equipment to administer routine diagnostic tests or call medical facility or department to schedule patients for tests
- Gave injections or treatments and performed routine laboratory tests
- Scheduled appointments, received money for bills, kept x-ray and other medical records, performed secretarial tasks, and completed insurance forms
- Kept billing records, entered financial transactions into bookkeeping ledgers, and computed and mailed monthly statements to patients.
Education
National School of Technology
Skills
- Knowledge of structure and function of the major body systems in conjunction with medical terminology
- Diagnostic and therapeutic procedures
- Administrative processes
- Bookkeeping and accounting practices
- The processing of medical insurance forms and claims
- Maintaining the highest quality of patient care
- Performing vital signs
- Running laboratory and diagnostic tests
- All while utilizing organization, communication and management skills
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- MS Access
- Windows
- Next Gen
- Electronic Health Records
- EPM
Officeskills
- Pre-Op
- Phlebotomy
- Injections
- Scheduling Surgery
- Assist in Biopsy Procedures
- Assist in Minor Surgeries
- On occasion Front-Desk Reception
- Processing and handling of specimens
References
Available upon request
Certification
MHS Lean Yellow Belt Certification
BLS Certification
POCT Certification
Languages
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Joe DiMaggio's Peds CF & Pulmonary
08.2022 - Current
Medical Assistant
MedX Agency
01.2020 - Current
Medical Assistant
B.C Pediatrics
01.2014 - 01.2019
Medical Assistant
Tenet Florida Physician Services
01.2010 - 01.2011
Medical Assistant
Dr. Atogho
01.2009 - 01.2010
Medical Assistant/IDD Therapy
Schou and Vendryes Pain Center
01.2007 - 01.2009
Medical Assistant/Internal Medicine
Dr. Bach and Livingston
01.2004 - 01.2007
National School of Technology