Jasmin Portillo
Humble
Summary
Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
C & C Tax Services and More
Julieta Torres
05.2024 - Current
- Contributed to a positive work environment through effective communication and teamwork.
- Managed sensitive client information, ensuring confidentiality and adherence to privacy guidelines.
- Assumed responsibility of gathering necessary documentation from clients ensuring timely submission of returns.
- Used Quickbooks to input and track tax information.
Crew Member
Mister Car Wash
06.2023 - 03.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Became familiar with products to answer questions and make suggestions.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Cashier/Customer Service
El Pollo Loco
04.2022 - 09.2022
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Server/Cashier
Pappas Bar-B-Q
06.2021 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High school diploma -
Humble High School
Humble, TX05.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Calm under pressure
- Active listening
- Attention to detail
- Flexible and adaptable
Certification
Food Handler Certification, ServSafe
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Interests
- Community Cleanup
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Knitting and Crocheting
- Volunteering
- Gardening
- Fundraising Events
Timeline
C & C Tax Services and More
Julieta Torres
05.2024 - Current
Crew Member
Mister Car Wash
06.2023 - 03.2024
Cashier/Customer Service
El Pollo Loco
04.2022 - 09.2022
Server/Cashier
Pappas Bar-B-Q
06.2021 - 11.2021
High school diploma -
Humble High School
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