Jasmin Ramirez
San Diego
Summary
Bilingual detail-oriented with strong skills in data entry, organization, problem-solving abilities and customer relationship building. Demonstrates effective communication and multitasking abilities to support successful operations. Seeking to leverage these skills as an Associate Banker to support and grow within a dynamic financial team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Driver
Uber/Lyft
US
02.2018 - Current
- Building a stronger kinder community with positive social interactions.
- Drive customers to various destinations upon request.
- Properly follow navigational directions from GPS and from the preferences of customers arriving promptly and safely to the client’s destination.
- Created Excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses.
- Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety.
- Assured that the vehicle is maintained in excellent condition and is cleaned regularly and In-depth knowledge of vehicle maintenance is applied.
Ophthalmic Technician
Scottsdale Eye Physicians and Surgeons
Scottsdale, AZ
05.2025 - 10.2025
- Performed comprehensive ophthalmic assessments, including visual acuity tests, refraction and tonometry measurements.
- Conducted retinal imaging using fundus camera to capture digital photographs of the retina.
- Interviewed patients to document ocular and medical histories.
- Checked condition of patients’ eyes by observing pupils, muscle and visual acuity.
- Set up and prepped for minor procedures by gathering sterile trays and maintaining sterile field.
- Proficiently operated slit lamp biomicroscopy equipment to examine anterior segment structures of the eye.
- Measured and recorded lens power using lensometers.
- Applied drops to anesthetize, dilate or medicate eyes.
Ophthalmic Technician
Associated Retina Consultants
Phoenix, AZ
09.2019 - 09.2021
- Roomed patients, and documented the patient’s chief complaint/changes to the patient’s vision, medical history, allergies, and current medications.
- Performed an Acuity Eye test, an intraocular pressure of the eye, following several dilation eye drops.
- Removed any eye bandages after surgery.
- Provided post-op eye care instructions.
- Using Ocular Coherence Tomography captured photos of the retina.
- Prepared rooms with necessary instruments and syringes along with patient scans.
- Assisted doctors with translation, and escorted patients out of the room with their appointment date.
- Ensured the cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment.
- Stocked rooms with necessary supplies.
- Provided training to new hires.
Customer Service Representative
Check Into Cash
Indio, CA
05.2018 - 11.2018
- Provide excellent customer service.
- Assist customers with payday, installment, and title applications, cash checks, processing Western Union transactions, making daily past due calls.
- Market three times a week to local businesses and hand out business cards with marketing material and free items.
- Maintain appropriate cash limit and balance at the end of the shift.
- Follow all closing procedures, and maintain the office clean and organized.
- Developed strong customer relationships and loyalty through effective communication.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed an in-depth understanding of loan products, services, and procedures.
- Processed customer payments and negotiated payment arrangements for delinquent loans.
Bank Teller
Chase Bank
Indio, CA
02.2016 - 02.2017
- Followed opening and closing procedures, recorded and processed night drop deposits in dual.
- Handled deposits, and withdrawals, verified payments, cashed checks and series e bonds efficiently and accurately, and issued cashier’s checks and money orders.
- Processed merchant’s large currency and check deposits with zero error rate and recorded currency exchange.
- Identified and ceased any fallacious transactions such as counterfeit checks, altered checks, and identity theft.
- Recorded currency exchange from other tellers.
- Bought and sold currency from the vault as necessary.
- Cross-selling of bank services to customers and non-customers.
- Maintained appropriate cash limit in the cash drawer.
- Assisted customers in accessing safety deposit boxes.
- Balanced daily cash deposits and coin box with a zero error rate.
- Adhered to security and regulatory requirements surrounding financial transactions.
Teller
Bank of America
Indio, CA
07.2013 - 01.2015
- Followed opening and closing procedures recorded and processed night drop deposits in dual.
- Handled deposits, withdrawals, and payments.
- Issued cashier’s checks, and money orders, as well as verified and cashed checks.
- Processed merchant’s large currency and check deposits with zero error rate and recorded currency exchange.
- Identified and ceased any fallacious transactions such as counterfeit checks, altered checks, and identity theft.
- Cross-selling of bank services to customers and non-customers with the highest customer percentage engagement rates for the quarter of September 2014.
- Recorded currency exchange from other tellers bought and sold currency from the vault as necessary.
- Maintained appropriate cash limit in the cash drawer.
- Adhered to regulatory, security, and audit procedures.
- Balanced daily cash deposits and coin box with a zero error rate.
- Adhered to security and regulatory requirements surrounding financial transactions.
Insurance Sales Representative
Fred Loya Insurance
Indio, CA
10.2010 - 06.2012
- Provide great customer service.
- Approached clients by phone and in person.
- Finalized sales and collected necessary deposits.
- Inspected property, examining its general condition by taking photos and uploading them along with all signed documents.
- Developed client leads and implemented marketing strategies to retain new clients by scheduling appointments to counsel customers on which insurance plans best suit them.
- Performed administrative tasks, such as making daily reminder calls of customer’s payment due dates, renewal dates, and cancellation dates.
- Participated in continuing education programs in both insurance and sales.
- Followed all policies and procedures.
Education
Medical Assistant Certificate - undefined
Milan Institute
Palm Desert, CAHigh School Diploma - undefined
La Familia High School
Thermal, CASkills
- Customer relationship building
- Excellent written and verbal communication
- Professionalism and courtesy
- Organizational skills
- Strong work ethic
- Problem-solving
- Detail-oriented
- Multitasking
- Attention to detail
- Data entry
- Cash Handling
- Payments
- Sales and Cross-selling
- Fraud detection proficiency
- Compliance, banking laws, and regulations
- Drawer balancing
- Financial software
Certification
Medical Assistant Certificate
LANGUAGES
Spanish
Timeline
Ophthalmic Technician
Scottsdale Eye Physicians and Surgeons
05.2025 - 10.2025
Ophthalmic Technician
Associated Retina Consultants
09.2019 - 09.2021
Customer Service Representative
Check Into Cash
05.2018 - 11.2018
Driver
Uber/Lyft
02.2018 - Current
Bank Teller
Chase Bank
02.2016 - 02.2017
Teller
Bank of America
07.2013 - 01.2015
Insurance Sales Representative
Fred Loya Insurance
10.2010 - 06.2012
Medical Assistant Certificate - undefined
Milan Institute
High School Diploma - undefined
La Familia High School