Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Boba Barista
Gong Cha
Lone Tree, CO
03.2023 - Current
Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Demonstrated techniques on using multiple beverage machines with new team members.
Described menu items to customers and suggested appealing products.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Informed customers on food allergies associated with certain ingredients used in boba tea creations.
Boba Barista
Happy Lemon
Aurora, CO
05.2022 - 01.2024
Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
Utilized POS system to receive and process customer payments.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Addressed and resolved customer concerns to maintain brand loyalty.
Cashier
Target
Aurora, CO
10.2021 - 01.2022
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.