Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simona Vulcan

Meridian,ID

Summary

Motivated and customer-oriented professional seeking a challenging position that leverages my skills and diverse experience in sales, customer service, and team leadership. Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

4
4
years of professional experience

Work History

Boba Barista

Thirsty Shack
03.2021 - Current
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
  • Controlled line and crowd with quick, efficient service.
  • Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
  • Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.

Sales Associate

T Mobile
04.2023 - 05.2024
  • Proactively engage with customers to identify their needs and recommend tailored solutions
  • Achieve and exceed sales targets through effective communication and product knowledge
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty
  • Collaborate with team members to create a positive and dynamic work environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Oice Assistant

Smog Bros
01.2022 - 03.2023
  • Assisted in administrative tasks, including scheduling appointments and managing customer inquiries
  • Coordinated with team members to ensure smooth workflow and timely completion of tasks
  • Maintained a high level of organization in both physical and digital files.

Supervisor

Jacksons
03.2020 - 11.2021
  • Led a team of employees during shifts, ensuring efficient operations and adherence to company policies.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

Diploma -

Caldwell High School
Caldwell, ID
01.2020

Skills

  • Sales and customer service
  • Team leadership and management
  • Communication and interpersonal skills
  • Time management and organizational abilities
  • Cash handling and inventory control
  • Problem-solving and adaptability
  • Strong Work Ethic
  • Cleanliness and Organization
  • Adaptability in Fast-Paced Environments
  • Continuous learning mindset

Languages

English
Full Professional
Romanian
Full Professional

Timeline

Sales Associate

T Mobile
04.2023 - 05.2024

Oice Assistant

Smog Bros
01.2022 - 03.2023

Boba Barista

Thirsty Shack
03.2021 - Current

Supervisor

Jacksons
03.2020 - 11.2021

Diploma -

Caldwell High School
Simona Vulcan