Trinity Gengler
Milwaukee,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Boba Barista
Tsaocaa
Milwaukee, WI
03.2024 - Current
- Greeted customers and answered questions about menu items.
- Prepared hot and cold drinks according to customer specifications.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Operated cash register to process payments from customers.
- Received orders via phone or online platforms for pickup or delivery services.
- Ensured proper storage of food products according to health regulations standards.
- Delivered orders to tables in a timely manner while maintaining high service standards.
- Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
- Maintained calm demeanor during high-volume periods and special events.
Barista
Starbucks
West Allis, WI
09.2021 - 11.2023
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations.
- Adhered to health department regulations concerning sanitation standards.
Cashier
Pick N Save
Wauwatosa, WI
05.2020 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
High School Diploma -
Wauwatosa East High School
Wauwatosa, WI01-2022
Skills
- Sales goals achievement
- Efficient time management
- Coffee expertise
- Opening and closing duties
- Excellent memory
- Speedy and efficient
- Adaptive and creative
- Exceptional customer service
- Product displays
- Sales expertise
Affiliations
- Cooking and baking
- Reading philosophy, manga, and self-help books
- Meditation and hiking
- Aiding to animals
Timeline
Boba Barista
Tsaocaa
03.2024 - Current
Barista
Starbucks
09.2021 - 11.2023
Cashier
Pick N Save
05.2020 - 07.2021
High School Diploma -
Wauwatosa East High School
Similar Profiles
Anaisjia JacksonAnaisjia Jackson
Barista at TsaocaaBarista at Tsaocaa
Venus YangVenus Yang
Store Manager at TsaocaaStore Manager at Tsaocaa
Yuchen LiuYuchen Liu
Bubble Tea Maker at TsaocaaBubble Tea Maker at Tsaocaa