Justin Gooden
Los Angeles,CA
Summary
Dynamic and adaptable professional with a proven track record at Brians Shaved Ice n Boba, excelling in drink preparation expertise and exceptional customer service. Demonstrated ability to achieve sales goals and enhance customer satisfaction through decision-making aptitude and a positive attitude. Skilled in cash handling and maintaining food safety standards, ready to bring both hard and soft skills to a fast-paced team.
Overview
2
2
years of professional experience
Work History
Boba Barista
Brians Shaved ice n Boba
Sherman Oaks , CA
01.2023 - 10.2024
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Stocked customer service stations with paper products or beverage preparation items.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Described menu items to customers and suggested products based on stated preferences.
Cashier
El Pollo Loco
Winnetka, CA
05.2022 - 08.2023
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
Education
In Highschool -
Taft Charter Highschool
Winnetka, CA06-2025
Skills
- Sales goals achievement
- Decision making aptitude
- Positive attitude display
- Efficient time management
- Drink preparation expertise
- Cash handling proficiency
- Food safety
- Order accuracy assurance
- Adaptability in Fast-paced environments
- Flexible schedule availability
Timeline
Boba Barista
Brians Shaved ice n Boba
01.2023 - 10.2024
Cashier
El Pollo Loco
05.2022 - 08.2023
In Highschool -
Taft Charter Highschool
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