Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Education and Training
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Steve Pham

Houston

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Developed exceptional customer service skills and deep understanding of beverage preparation in fast-paced environment, looking to transition into new field. Skilled in operating specialized equipment and following detailed recipes while maintaining high standards of cleanliness and efficiency. Seeking to leverage these transferrable skills to bring value to new opportunity.

Overview

1
1
year of professional experience

Work History

Boba Barista

Bambu Dessert & Drinks
Houston, TX
05.2026 - Current
  • Prepared various boba tea beverages following standardized recipes to ensure consistency.
  • Operated point-of-sale system accurately for customer transactions and order management.
  • Maintained cleanliness and organization of workspace to promote a safe environment.
  • Assisted in training new staff on beverage preparation and customer service protocols.

Boba Barista

The Bep Teahouse VM
Houston, Texas
09.2025 - 12.2025
  • Processed orders through phone and online platforms for efficient service.
  • Recommended new flavors and combinations to enhance customer experience.
  • Maintained cleanliness of surfaces and equipment to ensure a hygienic environment.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Ensured proper storage of food products according to health regulations standards.

Boba Barista

Seng Seng Cafe
Houston, TX
07.2025 - 09.2025
  • Crafted boba tea beverages tailored to individual customer preferences, enhancing overall customer satisfaction.
  • Guided customers in menu selections and offered tailored product recommendations, fostering positive dining experiences.
  • Coordinated with team members during peak hours to ensure prompt and efficient order fulfillment, maintaining high service quality.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness and organization of the cafe workstations and equipment.

Education

High School Diploma -

Westfield High School
Houston, TX
05-2026

Skills

  • Order processing
  • Physical stamina
  • Inventory management
  • Retail sales
  • Sales expertise
  • Store opening and closing
  • Customer service
  • Team collaboration
  • Physical stamina
  • Team collaboration
  • Strong work ethic
  • Cleanliness and organization
  • Adaptability in Fast-paced environments

Affiliations

Varsity Tennis Player

Timeline

Boba Barista

Bambu Dessert & Drinks
05.2026 - Current

Boba Barista

The Bep Teahouse VM
09.2025 - 12.2025

Boba Barista

Seng Seng Cafe
07.2025 - 09.2025

High School Diploma -

Westfield High School

Education and Training

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