Jasmin Spruill
Bowie State University Student
Reisterstown,MD
Summary
A versatile professional with a track record of enhancing security and customer satisfaction at CSC Security. Excelled in crowd management and operational efficiency, leveraging skills in surveillance monitoring and outstanding people skills. Demonstrated proficiency in Python programming, contributing to system upgrades and data analysis.
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Crowd Controller
CSC Security
Washington, D.C
03.2023 - Current
- Ensured a secure atmosphere by conducting regular patrols of event spaces, identifying any potential hazards or disturbances.
- Controlled flow of patrons attending large outdoor events.
- Sustained open lines of communication between venue staff members to ensure seamless coordination during events.
- Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
- Deterred unauthorized access attempts by consistently checking credentials at designated entry points.
Retail Sales Key Holder
Cotton On Group
Towson, MD
02.2022 - 08.2024
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Coordinated special events and promotions within the store to drive customer engagement and increase sales opportunities.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Collaborated with store management to achieve monthly sales targets and goals.
Lawn Mower
Caring Angels Lawn
Baltimore , MD
04.2020 - 09.2022
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Obtained feedback from customers to identify areas of improvement.
- Loaded and unloaded mowing equipment at customer locations.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
Education
Bachelor of Science - Computer Technology
Bowie State University
Bowie, MD 09.2022 - Current
Skills
Surveillance monitoring
Time management
Flexible and adaptable
Situational awareness
Python programming
Machine safety practices
SQL
Crowd management
Data analysis
Data visualization and presentations
Outstanding people skills
Team collaboration
Operations management
System upgrades
Loss prevention strategies
Staff training
Timeline
Crowd Controller
CSC Security
03.2023 - Current
Bachelor of Science - Computer Technology
Bowie State University
09.2022 - Current
Retail Sales Key Holder
Cotton On Group
02.2022 - 08.2024
Lawn Mower
Caring Angels Lawn
04.2020 - 09.2022