Jasmin Watrous
Gautier,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Certified Nursing Assistant
Golden Oaks Nursing Center
Biloxi, MS
07.2024 - Current
- Responded quickly to emergency situations involving sudden illness or injury.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Answered call lights promptly and responded to patient needs accordingly.
- Provided emotional support to patients and families during difficult times.
- Cleaned and sanitized patient rooms according to established protocols.
- Transported patients to treatment units, using wheelchair or stretcher.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Insurance Agent
American Income Life Insurance Company
Gautier, MS
04.2024 - 11.2024
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Maintained accurate records of all insurance transactions using computer software systems.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Processed payments received from clients promptly according to established procedures.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Maintained high levels of professionalism when interacting with customers both verbally and written.
- Collected deposits or payments and arranged for billing.
- Followed up with customers via email or telephone as needed regarding account status or other inquiries.
- Verified accuracy of data entry into company database system.
Education
Certificate - Medical Billing And Coding
Purdue Global
Online 08-2025
Certificate - Phlebotomy
Gulf Coast Healthcare Career Training Center
Moss Point, MS11-2020
Certificate - Certified Nurse Assistant
MGCCC
Gautier, MS08-2015
High School Diploma -
Gautier High School
Gautier, MS05-2014
Skills
- Quality Assurance
- Patient-focused care
- Medical terminology knowledge
- Patient Assessments
- Calm and level-headed under duress
References
References available upon request.
Timeline
Certified Nursing Assistant
Golden Oaks Nursing Center
07.2024 - Current
Insurance Agent
American Income Life Insurance Company
04.2024 - 11.2024
Certificate - Medical Billing And Coding
Purdue Global
Certificate - Phlebotomy
Gulf Coast Healthcare Career Training Center
Certificate - Certified Nurse Assistant
MGCCC
High School Diploma -
Gautier High School
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