Bilingual professional that seeks to obtain a position as a team player in a people oriented-organization. Well-organized with good relationship-building skills.
Overview
12
12
years of professional experience
Work History
Raw Material Sampler
KDC One
Groveport, OH
2023.08 - Current
Inspect and sample all incoming raw materials in a warehouse environment.
Assembling and calibrating instruments.
Use of aseptic sampling techniques and ensure all corresponding documentation is correct.
Ensured compliance with safety regulations during sampling operations.
Participated in training sessions on safety protocols related to sampling operations.
Maintain work area and equipment free of chemical and/or microbiological contamination.
Customer Care Advocate
Bread Financial
Columbus, OH
2022.10 - 2023.08
Take a minimum of 60 calls a day
Help customers solve account issues
Educate customers on their account (balance, statements)
Assisted customers in navigating through website features and functions to locate desired information.
Participated in team meetings to discuss strategies for improving customer satisfaction levels.
Process credit card payments
Bilingual position (Spanish)
Direct Care Associate
The SAILS Group
Los Angeles, CA
2021.10 - 2022.02
Administered medication as directed
Assisted clients with all aspects of their personal hygiene, from simple cleaning to daily exercise to bathing and grooming
Planned and prepared healthy meals and snacks for clients with special dietary needs such as diabetes, low sodium, and high protein
Helped clients manage money, shop for groceries or personal items
Reported concerns to supervisors to ensure that all client needs were met
Kept meticulous records of patient care, progression, medication administration, and health or other conditions changes.
QA Testing Coordinator
Jarrow Industries Inc
Santa Fe Springs, CA
2020.03 - 2021.07
Reported test results to inform management and improve production processes
Collaborated with management to discuss effective plans for resolving quality problems
Received, identified and collected samples of incoming raw materials and finished goods
Prepared Certificate of Analysis based on test results
Coordinated retesting and recertification of materials
Maintained records, reports and files.
Scheduler
Jarrow Industries Inc
Santa Fe Springs, CA
2019.03 - 2020.03
Realigned production schedules to factor in changing conditions such as material shortages.
Met with managers to revise plans and achieve demanding targets.
Monitored inventory and reordered materials as required.
Created batch records for production lines.
Maintained accurate records of all tasks completed.
Senior Machine Operator/Box Packer
Jarrow Industries Inc
Santa Fe Springs, CA
2017.12 - 2019.03
Documented daily production data and submitted accurate time logs to keep management up-to-date
Set up equipment for processing operations
Trained new employees on proper techniques for packaging, equipment operation and inventory management
Carefully examined vitamins for defects.
Sales Associate
The Locker Room Of Downey
Downey, CA
2012.09 - 2017.12
Prepared merchandise for sales floor by pricing and tagging
Loaded and unloaded merchandise using ladder
Organized racks and shelves to maintain store, engage customers and promote specific merchandise
Tracked stock using company inventory management software
Trained new hires on company processes and product knowledge
Processed product returns and assisted customers with other selections
Prepared cash deposits with zero discrepancies.
Medical Clerk
Brad L. Penenberg, MD
Beverly Hills, CA
2012.01 - 2012.08
Prepared patient charts and consent forms as necessary
Gathered information from clients regarding associated medical providers
Collected and organized medical records and bills
Input data into computer programs and filing systems.
Education
High School Diploma -
Bishop Conaty- Our Lady of Loretto High School
Los Angeles, CA
2012-05
Some college (No degree) -
Cypress College
Skills
Critical Thinking
Team Collaboration
Organized and Detail-Oriented
Verbal and Written Communication
Time Management
Complaint resolution
Positive and professional
Languages
Spanish
Native/ Bilingual
Timeline
Raw Material Sampler
KDC One
2023.08 - Current
Customer Care Advocate
Bread Financial
2022.10 - 2023.08
Direct Care Associate
The SAILS Group
2021.10 - 2022.02
QA Testing Coordinator
Jarrow Industries Inc
2020.03 - 2021.07
Scheduler
Jarrow Industries Inc
2019.03 - 2020.03
Senior Machine Operator/Box Packer
Jarrow Industries Inc
2017.12 - 2019.03
Sales Associate
The Locker Room Of Downey
2012.09 - 2017.12
Medical Clerk
Brad L. Penenberg, MD
2012.01 - 2012.08
High School Diploma -
Bishop Conaty- Our Lady of Loretto High School
Some college (No degree) -
Cypress College
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