Jasmin Williams
Columbus,OH
Summary
Bilingual professional that seeks to obtain a position as a team player in a people oriented-organization. Well-organized with good relationship-building skills.
Overview
12
12
years of professional experience
Work History
Raw Material Sampler
KDC One
Groveport, OH
08.2023 - Current
- Inspect and sample all incoming raw materials in a warehouse environment.
- Assembling and calibrating instruments.
- Use of aseptic sampling techniques and ensure all corresponding documentation is correct.
- Ensured compliance with safety regulations during sampling operations.
- Participated in training sessions on safety protocols related to sampling operations.
- Maintain work area and equipment free of chemical and/or microbiological contamination.
Customer Care Advocate
Bread Financial
Columbus, OH
10.2022 - 08.2023
- Take a minimum of 60 calls a day
- Help customers solve account issues
- Educate customers on their account (balance, statements)
- Assisted customers in navigating through website features and functions to locate desired information.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Process credit card payments
- Bilingual position (Spanish)
Direct Care Associate
The SAILS Group
Los Angeles, CA
10.2021 - 02.2022
- Administered medication as directed
- Assisted clients with all aspects of their personal hygiene, from simple cleaning to daily exercise to bathing and grooming
- Planned and prepared healthy meals and snacks for clients with special dietary needs such as diabetes, low sodium, and high protein
- Helped clients manage money, shop for groceries or personal items
- Reported concerns to supervisors to ensure that all client needs were met
- Kept meticulous records of patient care, progression, medication administration, and health or other conditions changes.
QA Testing Coordinator
Jarrow Industries Inc
Santa Fe Springs, CA
03.2020 - 07.2021
- Reported test results to inform management and improve production processes
- Collaborated with management to discuss effective plans for resolving quality problems
- Received, identified and collected samples of incoming raw materials and finished goods
- Prepared Certificate of Analysis based on test results
- Coordinated retesting and recertification of materials
- Maintained records, reports and files.
Scheduler
Jarrow Industries Inc
Santa Fe Springs, CA
03.2019 - 03.2020
- Realigned production schedules to factor in changing conditions such as material shortages.
- Met with managers to revise plans and achieve demanding targets.
- Monitored inventory and reordered materials as required.
- Created batch records for production lines.
- Maintained accurate records of all tasks completed.
Senior Machine Operator/Box Packer
Jarrow Industries Inc
Santa Fe Springs, CA
12.2017 - 03.2019
- Documented daily production data and submitted accurate time logs to keep management up-to-date
- Set up equipment for processing operations
- Trained new employees on proper techniques for packaging, equipment operation and inventory management
- Carefully examined vitamins for defects.
Sales Associate
The Locker Room Of Downey
Downey, CA
09.2012 - 12.2017
- Prepared merchandise for sales floor by pricing and tagging
- Loaded and unloaded merchandise using ladder
- Organized racks and shelves to maintain store, engage customers and promote specific merchandise
- Tracked stock using company inventory management software
- Trained new hires on company processes and product knowledge
- Processed product returns and assisted customers with other selections
- Prepared cash deposits with zero discrepancies.
Medical Clerk
Brad L. Penenberg, MD
Beverly Hills, CA
01.2012 - 08.2012
- Prepared patient charts and consent forms as necessary
- Gathered information from clients regarding associated medical providers
- Collected and organized medical records and bills
- Input data into computer programs and filing systems.
Education
High School Diploma -
Bishop Conaty- Our Lady of Loretto High School
Los Angeles, CA05-2012
Some college (No degree) -
Cypress College
Skills
- Critical Thinking
- Team Collaboration
- Organized and Detail-Oriented
- Verbal and Written Communication
- Time Management
- Complaint resolution
- Positive and professional
Languages
Spanish
Native/ Bilingual
Timeline
Raw Material Sampler
KDC One
08.2023 - Current
Customer Care Advocate
Bread Financial
10.2022 - 08.2023
Direct Care Associate
The SAILS Group
10.2021 - 02.2022
QA Testing Coordinator
Jarrow Industries Inc
03.2020 - 07.2021
Scheduler
Jarrow Industries Inc
03.2019 - 03.2020
Senior Machine Operator/Box Packer
Jarrow Industries Inc
12.2017 - 03.2019
Sales Associate
The Locker Room Of Downey
09.2012 - 12.2017
Medical Clerk
Brad L. Penenberg, MD
01.2012 - 08.2012
High School Diploma -
Bishop Conaty- Our Lady of Loretto High School
Some college (No degree) -
Cypress College