Jasmin Zamora

- Facilitated team meetings to discuss employee engagement and feedback.

- Developed training materials for new hires to enhance onboarding experience.

- Managed employee scheduling to ensure adequate staffing during peak hours.

- Coordinated performance evaluations and provided feedback To staff members

- In charge of opening and closing procedures.

- Prepared reports summarizing trends in employee morale based on feedback collected during regular meetings with department personnel.

Monitored customer service interactions to ensure satisfaction and compliance with food and floor standards.

- Trained and mentored new employees on customer service standards.

- Managed inventory levels and organized stockroom for efficient access.

- Dealt with vendors and remerchandising their products on sales floor.

Oversaw loss prevention strategies to minimize theft and loss.

- Performed daily opening and closing procedures according to established guideline's.

Supervised and evaluated staff performance, providing feedback and guidance.

- Managed cash register operations including deposits, withdrawals, transfers.

- Provided excellent customer service by responding promptly to inquiries from customers or team members.

- Certified Trainer / Barista

- Trained new baristas in beverage preparation and customer service techniques.

- Provided ongoing support and coaching to enhance team performance and skills.

- Assisted team members in maintaining cleanliness and organization of the workspace.

- Multitasking

- Cash handling