JASMINA T. FAZLIC
St. Louis,MO
Summary
Accomplished Program Management Leader with over 15 years of expertise in delivering high-impact initiatives within financial services. Specialized in managing the full Project Lifecycle, including Initiation, Planning, Execution, and Closure, for complex conferences and professional development programs. Proficient in Stakeholder Alignment, Risk Mitigation, and cross-functional Program Governance, consistently translating strategic objectives into measurable outcomes.
Overview
16
16
years of professional experience
Work History
Engagement Specialist, Activation & Engagement Experiences
Edward Jones
08.2022 - Current
- Aligned project scope with enterprise goals, enhancing recognition conference strategy.
- Drove participant engagement by developing compelling agendas with Subject Matter Experts.
- Managed program budgets and vendor relations, ensuring project plan lifecycle success.
- Coordinated recognition conferences for over 600 participants, ensuring seamless execution.
- Provided leadership with metrics through authored program briefs and executive summaries.
- Implemented strategic process enhancements, optimizing planning lifecycle for future conferences.
Program Manager, National Sales
Wells Fargo Advisors
11.2016 - 08.2022
- Designed engaging content and agendas with senior leaders and stakeholders.
- Managed vendor selection and coordinated with third-party partners effectively.
- Executed learning events for over 1,000 attendees, aligning with DEI and business goals.
- Communicated program risks and dependencies to stakeholders, ensuring proactive risk management.
- Streamlined workflows across operations and Salesforce, enhancing efficiency and continuity.
Business Analyst, Client Relationship Group
Wells Fargo Advisors
03.2013 - 11.2016
- Successfully managed department-wide projects to enhance employee onboarding processes.
- Streamlined offboarding procedures to ensure compliance and improve employee transition experiences.
- Developed and implemented training programs to boost employee engagement and development.
- Acted as a liaison between business units to facilitate communication and collaboration.
- Served as SharePoint administrator, optimizing system usability and enhancing information sharing.
- Led business continuity planning initiatives to support operational continuity in critical events.
- Conducted regular assessments of departmental processes to identify areas for improvement.
Operations Team Leader
Wells Fargo Advisors
09.2009 - 03.2013
- Supervise daily operations for 12-person team handling dividend payouts/settlements, reconciliation, SLA adherence, regulatory requirements. Author procedures and compliance protocols and act as an escalation point for complex operational issues.
Education
Master of Arts - Management and Leadership
Webster University
St. Louis, MO05.2027
Bachelor of Arts - Business Administration & Management
Park University
Kansas City, MO12.2008
Associate of Business Administration - undefined
Maple Woods Community College
Kansas City, MO05.2005
Skills
- Stakeholder & Team Engagement
- Cross-functional leadership, including matrixed teams
- Executive collaboration and presentations
- Internal and external communications
- Content development with firm priorities alignment
- Vendor & production partner collaboration
- Project & Operations Management:
- Project Governance and Lifecycle Management (Initiation through Closure)
- Strategic and Capacity Planning
- Risk Identification and Mitigation Planning
- Business Process Optimization and Workflow Streamlining
- Performance Measurement (ROI, Audience Polling, and Survey Analysis)
- Communication & Tools:
- Verbal & written communication
- Large scale whiteboarding sessions, formal executive presentation
- Microsoft Office Suite – PP, Teams, Outlook, Word, OneNote, Excel
- Zoom
Languages
Bosnian
Native or Bilingual
Croatian
Native or Bilingual
Interests
I enjoy helping others, and giving back - I often volunteer at STL Foodbank, Ruka Nade, or other centers offering shelter or food to those in need
I enjoy playing tennis and pickleball
I love sharing travel tips and recommendations with fellow travel enthusiasts
I spend much of my time taking my girls to their volleyball tourneys and events
Timeline
Engagement Specialist, Activation & Engagement Experiences
Edward Jones
08.2022 - Current
Program Manager, National Sales
Wells Fargo Advisors
11.2016 - 08.2022
Business Analyst, Client Relationship Group
Wells Fargo Advisors
03.2013 - 11.2016
Operations Team Leader
Wells Fargo Advisors
09.2009 - 03.2013
Bachelor of Arts - Business Administration & Management
Park University
Associate of Business Administration - undefined
Maple Woods Community College
Master of Arts - Management and Leadership
Webster University