Jasmine A. Heckstall
Riverdale
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Experienced with advanced hairstyling, skincare treatments, and makeup application. Utilizes up-to-date cosmetology techniques to deliver personalized beauty solutions that meet client needs. Track record of building lasting client relationships through excellent service and professional expertise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Representative
Drybar Hair Salon
04.2024 - Current
- Cultivated relationships with clients to identify needs and deliver tailored solutions.
- Conducted market research to inform sales strategies and enhance competitive positioning.
- Collaborated with cross-functional teams to streamline sales processes and improve customer experience.
- Trained new sales representatives on product knowledge and effective selling techniques.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved or exceeded company-defined sales quotas.
- Consulted with businesses to supply accurate product and service information.
Hairstylist
Drybar Hair Salon
04.2024 - Current
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pre-booked future appointments to increase repeat business.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
- Followed updated techniques to color and treat hair and produce consistent results.
- Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
- Scheduled client appointments.
Uber Driver
Uber
09.2021 - Current
- Excellent Customer service 5 Star rating
- Picked up clients from specific locations to transport and drop off at destinations.
- Saved fuel by leveraging GPS to identify faster routes.
Lash Technician
Suwa Hair Boutique LLC
02.2021 - Current
- Sanitized workstations and salon equipment to reduce risk of infection.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Pre-booked future appointments to increase repeat business.
- Practice isolation and placement techniques
- Create fans for Russian volume and Hybrid styles
- Executed lash application techniques ensuring client satisfaction and comfort.
- Maintained cleanliness and organization of workstations adhering to sanitation standards.
- Boosted repeat clientele by fostering strong relationships through excellent customer service and communication skills.
Receptionist
Chiropractic Office
10.2015 - 10.2016
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone systems.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
No Degree - Cosmetology
Empire Beauty School
Morrow, GA10.2017
Associate of Applied Science - undefined
Middlesex County College
Edison, NJ01.2012
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Piscataway High School
Piscataway, NJ01.2008
Skills
- Licensed Cosmetologist
- Clerical/ Receptionist
- Hair Coloring and Styling
- Lash and Brow Maintenance
- Payment Processing
- Tool, Equipment and Surface Sanitizing
- Workstation Cleaning
- Decision Making
- Product Knowledge
- Advanced Sales Strategies
- Sales Representative
- Braid Trained
- Social Skills
- Selling and Upselling
- Salon Management
- Friendly and Outgoing
- Route Determination
- Customer Service
- Problem-Solving
- Verbal and Written Communication
- Time Management
- Punctual and Reliable
- Calm Under Pressure
- Safety Protocols
- Critical Thinking
- Lash Technician
Certification
- Morrow, GA, Empire Beauty School - [October 18, 2017]
- Licensed [Master Cosmetologist] - current
Timeline
Sales Representative
Drybar Hair Salon
04.2024 - Current
Hairstylist
Drybar Hair Salon
04.2024 - Current
Uber Driver
Uber
09.2021 - Current
Lash Technician
Suwa Hair Boutique LLC
02.2021 - Current
Receptionist
Chiropractic Office
10.2015 - 10.2016
Associate of Applied Science - undefined
Middlesex County College
undefined
Piscataway High School
No Degree - Cosmetology
Empire Beauty School