Summary
Overview
Work History
Education
Skills
Timeline
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Constance Nelson

Milwaukee,WI

Summary

Knowledgeable licensed Cosmetic & Esthetician Beauty Advisor with a wealth of cosmetic and managerial skills. Educates clients on the application of skin maintenance, Experience in a wide range of spa and salon services developing custom skincare treatment plans. A great communicator who quickly develops a warm rapport with clients and customers while exceeding all target and monthly goals.


Overview

8
8
years of professional experience

Work History

Esthetician /Lead Patient Service Representative

ForeFront Dermatology
07.2022 - Current
  • Collect data to report on topics such as patient and customer encounters by reviewing patient accounts to solve inter-institutional problems.
  • Maintain office etiquette.
  • Identified over due and delinquent accounts in attempt to collect payments
  • Educated, cross-trained existing employees to maximize team agility and performance to streamline workloads for clinic staff to achieve over all patient satisfaction.
  • Performed extensive and educated patients skin evaluations to offer recommendations and treatment options.
  • Performed services. Facials, laser treatments
  • Developed in depth understanding of skin line products thru interaction of pharmaceutical representatives. Increased skin care line for skin ceuticals.


Beauty Service Manager

Ulta Beauty Inc.
10.2021 - 02.2023
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Maintained general appointment calendar and set shift schedules.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.

Beauty Advisor

Kohls Department Store
10.2018 - 05.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Arranged merchandise to present visually appealing displays and attract clientele.

Counter Manager

Estee Lauder
09.2015 - 08.2018
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity while exceeding company goals.
  • Recommended, selected, educated, helped locate or obtain specific merchandise based on customer needs and desires.

Education

Cosmetology

Empire Beauty School
Milwaukee, WI
01.2012

High School Diploma -

Pius XI High School
Milwaukee, WI
05.2005

Skills

  • Client Needs Assessment
  • Guest Services Expertise
  • Skin Rejuvenation and care
  • Consultations
  • HydraFacials
  • Licensed Cosmetologist
  • Aseptic Techniques
  • Wisconsin Licensed Esthetician
  • Professional Demeanor
  • HIPA knowledgeable
  • Staff Management / Scheduling
  • Hiring and Training

Timeline

Esthetician /Lead Patient Service Representative

ForeFront Dermatology
07.2022 - Current

Beauty Service Manager

Ulta Beauty Inc.
10.2021 - 02.2023

Beauty Advisor

Kohls Department Store
10.2018 - 05.2021

Counter Manager

Estee Lauder
09.2015 - 08.2018

Cosmetology

Empire Beauty School

High School Diploma -

Pius XI High School

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Constance Nelson