Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Flaugh

Springfield,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Lead Esthetician & Social Media Marketing Manager

Mariposa Day Spa
Snohomish, WA
09.2022 - 07.2023
  • Provided excellent customer service and skincare treatments to clients.
  • Set up patient rooms and sterilized equipment.
  • Educated clients on skin care procedures and products.
  • Trained new staff on range of spa services offered.
  • Assisted spa in activities such as staff meetings, and promotions.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Managed the daily operations of all assigned social media accounts.
  • Monitored customer comments on various social media channels and responded in a timely manner.

Esthetician

Flaughless Esthetics
Marysville, WA
07.2021 - 07.2023
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Set up patient rooms and sterilized equipment.
  • Designed customized facial and body treatments meeting individual client needs.
  • Provided excellent customer service and skincare treatments to clients.
  • Built positive client relationships and guided clients through treatments.
  • Educated clients on proper skin care techniques according to individual needs.

HR Recruiter & Coordinator

Compass Health
Everett, WA
10.2018 - 01.2019
  • Full cycle recruiting
  • Post and manage job postings internally and externally
  • Attend job fairs, community and networking events
  • Research and analyze sourcing options
  • Staff training and development
  • Monitor background check and drug screens for new employees
  • Determine wages for new hires and internal transfers
  • HRIS data entry
  • Facilitated NEO as needed
  • Assisted in audits as needed.

Talent Acquisition Associate

Skagit Regional Health
Mount Vernon, WA
08.2014 - 10.2018
  • On boarded new hire candidates, Physicians and Medical Residents in high volume setting
  • Up to 50+ candidates during bi-weekly pay period
  • Conducts background checks and drug screens on candidates, HRIS data entry of all hiring-related paperwork
  • HRIS data entry of contractor paperwork
  • Active customer service associate for the main HR phone line including information regarding benefits, policies, procedures, insurance, general HR questions
  • Years of Service Celebration Coordinator for 100+ employees and guests
  • Main point of contact for ordering and sending out invitations
  • Worked with venue regarding awards, menu, times, decorations, etc
  • In charge of recipient gifts, purchase of raffle prizes and manager communication, under budget
  • Coordinator of Employee Transportation for the Community Transit Program for the State of Washington
  • Key back up support to the HR Recruitment team
  • Process of VOE's, students, contractor paperwork, etc
  • Assisted with audits as needed
  • Facilitated New Employee Orientation from August 2014 thru August 2016.

Data Entry Coordinator

Asian Eye
09.2013 - 08.2014
  • Data entry of sales orders, invoicing and shipping
  • Answer phones, assist with ordering of product and customer service
  • Administrator of company social media
  • Established office work policies and procedures
  • Other administrative duties as requested.

HR Assistant

Island Hospital
01.2009 - 08.2013
  • Front desk customer service and support to the Human Resource team
  • Event planner/coordinator for yearly employee service awards dinner, employee of the month program, retirement parties, annual employee picnic and annual holiday party
  • Managed job shadows and hospital volunteers
  • Assist HR Director with LOA eligibility and time keeping
  • Record requests
  • Assist with New Employee Orientation, Employee Council Treasurer.

Education

Esthetician Graduate -

Evergreen Beauty College
06.2021

High School Graduate -

Holyoke High School
06.1989

Skills

  • Expert with HRIS software, Epicor, Kronos
  • Excellent in Microsoft Office Suite
  • Proficient in ADP, Excel & Powerpoint
  • Professional & Personable
  • Strong Communication Skills
  • Excellent Multi-Tasker
  • Detail Oriented
  • Spa Treatment Services Expert
  • Team Leadership Abilities
  • Client Needs Assessment
  • Outstanding Client Care
  • Chemical Facial Peels
  • Infection Control
  • Social Media Marketing
  • Advanced Facials Specialist
  • Relationship Building and Management

Timeline

Lead Esthetician & Social Media Marketing Manager

Mariposa Day Spa
09.2022 - 07.2023

Esthetician

Flaughless Esthetics
07.2021 - 07.2023

HR Recruiter & Coordinator

Compass Health
10.2018 - 01.2019

Talent Acquisition Associate

Skagit Regional Health
08.2014 - 10.2018

Data Entry Coordinator

Asian Eye
09.2013 - 08.2014

HR Assistant

Island Hospital
01.2009 - 08.2013

Esthetician Graduate -

Evergreen Beauty College

High School Graduate -

Holyoke High School

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Shannon Flaugh