Jasmine Amaral
KIHEI,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Animal and plant health inspection
Department of Agriculture
Wailuku, HI
04.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Head Cashier
Foodland Supermarket
Wailuku, Hawaii
09.1990 - Current
- Supervised daily cash register operations at Foodland Supermarket.
- Trained new cashiers on customer service and checkout procedures.
- Managed cash handling and reconciliation at shift end.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Implemented best practices for efficient checkout processes and customer flow.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Baldwin High School
Wailuku, HISkills
- Customer service
- Customer relationship management
- Checkout optimization
- Cash management
- Team training
- Employee supervision
- Leadership
- Communication skills
Timeline
Animal and plant health inspection
Department of Agriculture
04.2023 - Current
Head Cashier
Foodland Supermarket
09.1990 - Current
Baldwin High School