Jasmine Angel
Bronco Mexican Restaurant
Gaffney,SC
1
Language
3
years of professional experience
Developed strong customer service and multitasking skills in high-paced environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and a professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Work History
Server/Host/Cashier
3 Years 5 Months- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed multiple tables efficiently, demonstrating strong multitasking abilities under pressure.
- Collaborated with kitchen staff to expedite food preparation and delivery times.
- Assisted in training new servers on menu items and restaurant procedures.
- Resolved customer inquiries and concerns promptly to ensure satisfaction during visits.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
Education
High School Diploma
Skills
Exceptional customer service
Guest engagement
Quality control
Team collaboration
safety awareness
Relationship management
Performance improvement
Service optimization
Professional demeanor
Strong work ethic
Languages
Spanish
Limited Working
Timeline
Server/Host/Cashier
Bronco Mexican Restaurant
03.2023 - CurrentRead More
Gaffney High School
High School Diploma
Read More