Caroline Black
Leawood,KS
Summary
Adept at enhancing customer experiences, I leveraged exceptional service skills at Travis Hardy to resolve complaints swiftly, ensuring satisfaction. My tenure as a Daycare Teacher honed my empathetic communication, fostering trust. Proficient in cash handling and multitasking, I consistently maintained high standards of cleanliness and efficiency, contributing to a positive work environment.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server/Host/Cashier
Travis Hardy
08.2024 - Current
- Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Daycare Teacher
Peggy Tingle
01.2024 - 05.2024
- Developed positive relationships with children and their caregivers, creating an environment of trust and respect
- Provided compassionate and supportive care for children, including emotional and physical needs
- Developed and implemented activities that encouraged creativity and problem-solving skills in children
Fast Food Cook/Cashier
Hunter Klusman
02.2022 - 11.2023
- Maintained a clean and organized workspace, contributing to a positive and safe work environment.
- Operated grills to cook food items.
- Cleaned and sanitized work areas, utensils and equipment.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Practiced proper safety and sanitation standards.
- Operated the cash register accurately and efficiently, resulting in fewer mistakes and customer complaints
Education
High School Diploma -
Shawnee Mission East
Prairie Village, KS05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Friendly and likeable
- Classroom management
- Quick-learning
Timeline
Server/Host/Cashier
Travis Hardy
08.2024 - Current
Daycare Teacher
Peggy Tingle
01.2024 - 05.2024
Fast Food Cook/Cashier
Hunter Klusman
02.2022 - 11.2023
High School Diploma -
Shawnee Mission East
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