Relaina Perkins
Ragley,LA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Can adapt to any work an environment.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Server/Host/Cashier
Golden Nugget Casino
Lake Charles, Louisiana
05.2023 - 11.2024
- Provided excellent customer service to enhance guest experiences at the casino.
- Took orders accurately and efficiently from patrons in a fast-paced environment.
- Delivered food and beverages promptly to tables during busy service periods.
- Handled guest inquiries and resolved issues to ensure customer satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Customer Service Desk Clerk
Walmart
Eunice, Louisiana
07.2022 - 05.2023
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer data in the service desk software efficiently.
- Collaborated with team members to enhance service delivery processes.
- Trained new staff on customer service protocols and systems.
Daycare Teacher
Building Blocks Preschool
Sulphur, Louisiana
05.2022 - 08.2022
- Developed engaging lesson plans for diverse age groups in a nurturing environment.
- Supervised children during activities to ensure safety and enjoyment.
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained a clean and organized classroom for optimal learning experiences.
Cashier/Shelf Stocker
Brookeshire Brothers
Dequincy, Louisiana
06.2020 - 05.2022
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with product inquiries and payment options.
- Trained new staff on register procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
Dequincy High School
DeQuincy, LASkills
- Order accuracy
- Cash handling
- Fast-paced service
- Guest relations
- Effective communication
- Attention to detail
- Strong work ethic
Timeline
Server/Host/Cashier
Golden Nugget Casino
05.2023 - 11.2024
Customer Service Desk Clerk
Walmart
07.2022 - 05.2023
Daycare Teacher
Building Blocks Preschool
05.2022 - 08.2022
Cashier/Shelf Stocker
Brookeshire Brothers
06.2020 - 05.2022
Dequincy High School