Richman Nguyen
San Diego,CA
Summary
Dynamic and dedicated server with a strong work ethic at Crab City, Pho Bo, delivering exceptional customer service in high-volume dining. Skilled in cash handling and menu memorization, I excel in guest engagement and resolving inquiries, ensuring a memorable dining experience while maintaining quality control and organization.
Overview
1
1
year of professional experience
Work History
Server/Busser/Cashier/Host
Crab City, Pho Bo
San Diego, CA
12.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge and recommendations to enhance guest experience.
- Processed orders accurately and efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Handled customer inquiries and resolved issues promptly for satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma - Digital Media
Kearny High School of Digital Media And Design
San Diego, CASkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Safe food handling
Menu memorization
Food running
High volume dining
Sales expertise
Order accuracy
Quality control
Critical Thinking
Innovative Thinking
Listening and understanding with empathy
Civic Engagement
Timeline
Server/Busser/Cashier/Host
Crab City, Pho Bo
12.2024 - Current
High School Diploma - Digital Media
Kearny High School of Digital Media And Design