Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
Glendora, CA
03.2019 - Current
Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Maintained accurate medical records of all patients.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
Communicated with veterinarians and staff members to maintain patient flow.
Trained new veterinary staff on office procedures and requirements.
Offered every owner exceptional customer service and support as well as top-notch care to each animal.
Educated clients on proper animal health care routines.
Answered phone inquiries from clients regarding appointment scheduling, services offered.
Laboratory Animal Technician
USC
Los Angeles, CA
12.2023 - 03.2024
Provided daily care and husbandry of laboratory animals, including feeding, watering, cleaning cages, monitoring health and behavior.
Conducted weekly health assessments to monitor the general health of all animals in the facility.
Ensured that all animal housing areas were maintained according to established protocols and standards.
Monitored experimental conditions to ensure compliance with approved protocols and regulations.
Maintained accurate records of animal inventory and usage in accordance with applicable regulations.
Identified signs of illness or distress among laboratory animals and reported findings promptly to supervisors or veterinarians.
Followed safety guidelines when working with hazardous materials such as chemicals or biological agents used in research studies.
Ordered supplies necessary for day-to-day operations such as food items, bedding material, disinfectants.
Restocked and sanitized exam rooms for ample supplies and disease control.
Pets Hotel Associate
PetSmart
Monrovia, CA
08.2017 - 02.2019
Greeted guests and their pets upon arrival to the hotel.
Provided detailed explanations of all services offered at the hotel.
Assisted guests in selecting appropriate lodging options for their pet, based on size and breed requirements.
Collected payment from customers for boarding services rendered and provided receipts for same.
Responded promptly to customer inquiries regarding pet care services via phone or email.
Identified potential health issues with pets while they are staying in the hotel and reported them to owners immediately.
Supported animal health by keeping areas clean, neat and properly sanitized.
Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Promoted optimal animal health by feeding and watering on regular schedule.
Sales Associate
Sally's Beauty Supply
Covina, CA
03.2015 - 08.2017
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Developed promotional strategies to increase sales volume.
Helped customers find specific products, answered questions, and offered product advice.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Assistant Manager
Little Caesars Pizza
Covina, CA
07.2013 - 03.2015
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Supervised daily operations including scheduling shifts, assigning duties.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.