JASMINE A. WELLINGTON
Las Vegas,NV
Summary
Compassionate and results-driven professional with extensive experience in health and human services, specializing in case management, client advocacy, and social service coordination. Skilled in developing individualized service plans, navigating housing resources, and connecting individuals and families to mental health, healthcare, and community-based supports. Recognized for strong interpersonal communication, trauma-informed care, and a client-centered approach that fosters empowerment and long-term stability. Proven ability to collaborate with multidisciplinary teams and community partners to improve outcomes for vulnerable populations.
Overview
10
10
years of professional experience
Work History
Case Manager
Volunteers of America
12.2024 - 09.2025
- Provided case management services to homeless individuals and families, including intake assessments, individualized service plans, and progress monitoring.
- Assisted participants in obtaining housing through Section 8 vouchers, transitional housing, and supportive housing programs.
- Coordinated referrals to mental health services, substance abuse treatment, healthcare, and employment resources.
- Advocated for clients’ needs while maintaining professional boundaries and ensuring confidentiality.
- Conducted regular follow-ups to evaluate client progress and adjust case plans as needed.
- Maintained accurate documentation, case notes, and compliance with program requirements.
- Collaborated with local agencies, shelters, and community partners to secure supportive services and resources.
Administrative Assistant IV
State of Nevada/Stein Psychiatric Hospital
05.2022 - 12.2024
- Provided comprehensive secretarial and office management support, fostering cooperative working relationships.
- Drafted correspondence, reports, and meeting notes with a high degree of accuracy and professionalism.
- Utilized editing software to proofread and ensure error-free communication materials.
- Managed scheduling, resource allocation, and staff coverage to enhance service delivery.
- Maintained accurate departmental records and optimized filing systems for streamlined access.
- Coordinated payroll processes by tracking and submitting employee timesheets.
- Improved office efficiency by developing administrative processes and leveraging MS Office tools.
Administrative Assistant
Southwest Gas
10.2015 - 04.2022
- Directed incoming calls and correspondence, ensuring prompt and accurate communication flow.
- Organized and maintained files, developed spreadsheets, and digitized office documentation for efficiency.
- Produced statistical reports and synthesized data for organizational dissemination.
- Streamlined office operations by automating routine tasks and optimizing record-keeping systems.
Education
Master of Science - Social Work – Licensed Clinical Social Worker
Grand Canyon University
Phoenix, AZMaster of Science - Human Services - Family and Community Services
Purdue University
West Lafayette, IN07.2022
Bachelor of Science - Human Services - Family and Community Services
Purdue University
West Lafayette, IN12.2020
Skills
- Housing Navigation
- Program Compliance
- Social Services Coordination
- Conflict Resolution
- Motivational Interviewing
- Trauma-Informed Care
- Case Management
- Crisis Intervention
- Client Advocacy
- Community Resource Navigation
- Advanced MS Office Suite
- Business Writing
Timeline
Case Manager
Volunteers of America
12.2024 - 09.2025
Administrative Assistant IV
State of Nevada/Stein Psychiatric Hospital
05.2022 - 12.2024
Administrative Assistant
Southwest Gas
10.2015 - 04.2022
Master of Science - Human Services - Family and Community Services
Purdue University
Bachelor of Science - Human Services - Family and Community Services
Purdue University
Master of Science - Social Work – Licensed Clinical Social Worker
Grand Canyon University