Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Anderson

Beaverton

Summary

Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Conscientious Social Services Director promoting extensive career meeting with community members to understand local needs. Smart employee with expertise overseeing programs and managing budgets. Ready for new position that involves successfully handling various tasks in fast-paced settings.

Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
2000
2000
years of post-secondary education

Work History

Case Manager

Urban League of Portland
Portland
11.2019 - 10.2025
  • Coordinated client assessments and service plans with community resources.
  • Managed case documentation and maintained accurate client records
  • Data entry HMIS/ Service Point
  • Placement in long-term housing
  • Housing navigation
  • Support with signing clients up for Food, medical benefits, and Social Security benefits.
  • Transported clients to regular doctor’s appointments.


  • Collaborated with social service agencies to enhance client support services.
  • Provided crisis intervention and conflict resolution for clients in distress.
  • Trained new staff on case management processes and best practices.
  • Monitored client progress and adjusted care plans as necessary.

Parent Liaison

Powell Butte Elementary
Portland
01.2013 - 10.2019
  • Facilitated communication between parents and school staff for student support.
  • Organized parent workshops to enhance involvement in educational activities.
  • Coordinated volunteer opportunities to engage families in school events.

Education

Computer And Information Systems

Portland Community College
Portland, OR
05.2021 - 10.2022

Grant High School
Portland, Oregon

Skills

  • Client assessment
  • Case documentation
  • Crisis intervention
  • Housing navigation
  • Service coordination
  • Community outreach
  • Program evaluation
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Staff training
  • Problem solving
  • Time management
  • Positive attitude
  • HIPAA compliance
  • Eligibility assessment
  • Community resources
  • Data entry and analysis
  • Documentation proficiency
  • Verbal and written communication
  • Performance tracking

References

References available upon request.

Timeline

Computer And Information Systems

Portland Community College
05.2021 - 10.2022

Case Manager

Urban League of Portland
11.2019 - 10.2025

Parent Liaison

Powell Butte Elementary
01.2013 - 10.2019

Grant High School
Amanda Anderson