Jasmine Bailey
Charlotte,NC
Summary
Dedicated and detail-oriented professional with experience in production planning, scheduling, and operations. Proven ability to optimize workflows, meet deadlines, and collaborate with cross-functional teams to achieve organizational goals. Seeking a position to leverage my organizational, problem-solving, and technical skills.
Overview
18
18
years of professional experience
Work History
Production Planner 1
Northrop Grumman Synoptics
2016.01 - Current
- - Promoted from Production Operator 2 to Production Planner 1, demonstrating exceptional performance and adaptability.
- Production Planner 1
- - Coordinate production schedules to meet project deadlines and customer demands.
- - Analyze resource capacity and collaborate with teams to resolve scheduling conflicts.
- - Monitor inventory to ensure materials are available for production while reducing waste.
- - Develop process improvements that enhance operational efficiency and minimize delays.
- Production Operator 2
- - Conduct detailed inspections of uncoated and coated crystal rods to identify defects.
- - Perform cleaning and preparation of products in a cleanroom environment.
- - Maintain accurate documentation and follow technical instructions and engineering blueprints.
Production Operator
Hospira
2012.01 - 2016.01
- - Temporarily promoted to Maintenance Technician within two weeks of certification.
- - Certified as a backup Maintenance Technician after six months of training.
- - Ensured compliance with Standard Operating Procedures (SOPs) and Current Good Manufacturing Practices (cGMPs).
- - Operated in a sterile environment to maintain safety and quality standards.
Customer Service Advocate
West Corporation
2011.01 - 2012.01
- - Delivered top-tier customer service by resolving billing inquiries and processing service requests.
- - Used multiple computer systems to access and manage customer accounts efficiently.
- - Handled complex tasks, including call transfers, callbacks, and escalations.
Cashier
Hardee’s
2008.01 - 2011.01
- - Provided excellent customer service by managing transactions accurately and efficiently.
- - Balanced cash drawers daily and maintained financial accuracy.
Education
High School Diploma -
Southeast Halifax High School
HalifaxSkills
- Scheduling and production management
- Process optimization
- Resource allocation
- Microsoft Office expertise
- Blueprint analysis
- SOP adherence
- Effective communication
- Leadership abilities
- Analytical problem-solving
- Sterile environment protocols
- Compliance with safety standards
Timeline
Production Planner 1
Northrop Grumman Synoptics
2016.01 - Current
Production Operator
Hospira
2012.01 - 2016.01
Customer Service Advocate
West Corporation
2011.01 - 2012.01
Cashier
Hardee’s
2008.01 - 2011.01
High School Diploma -
Southeast Halifax High School