JASMINE BANKS
Houston,TX
Summary
Hospitality professional with experience in high-energy restaurant and lounge settings. Confident in fast-paced service, guest engagement, and beverage-focused upselling. Known for maintaining a calm, polished presence while creating an elevated and enjoyable atmosphere for guests.
Overview
10
10
years of professional experience
Work History
Server & Bartender
Jalapeño Tree
07.2023 - 12.2025
- Delivered attentive, high-touch service with strong table pacing and guest awareness.
- Applied effective upselling for beverages, cocktails, and menu features.
- Supported bar operations during peak hours; prepared mixed drinks and assisted bar guests.
- Accurately handled cash, credit, and POS transactions.
- Maintained a polished dining room and reset tables to service standards.
- Collaborated with kitchen and bar teams to ensure smooth service flow.
Server
Pappadeaux Seafood Kitchen
01.2022 - 06.2023
- Provided refined service in a high-volume, upscale casual environment.
- Managed large sections while maintaining attention to detail and guest satisfaction.
- Demonstrated strong menu knowledge, including seafood preparations and specialty cocktails.
- Executed efficient coursing, pre-bussing, and table maintenance.
Server
Golden Corral
06.2020 - 12.2021
- Delivered consistent service in a high-volume setting with a professional demeanor.
- Anticipated guest needs, managed multiple tables, and ensured timely refills.
- Maintained cleanliness and organization of service stations.
Cashier
Walmart
12.2019 - 06.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty.
Cashier
Wendy’s
11.2016 - 12.2017
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash drawer, ensuring balance and accountability throughout shifts.
- Collaborated with team members to maintain a clean and organized checkout area.
Food Service Worker
DropZone Waterpark
05.2016 - 09.2016
- Operated kitchen equipment efficiently to maintain high-quality food standards.
- Prepared and served food items in accordance with health and safety regulations.
- Assisted in inventory management, ensuring timely restocking of supplies.
Education
Associate of Arts -
MCC
05-2027
High School Diploma -
Perris High School
Skills
- Customer Service
- Upselling
- Beverage Service
- POS Systems
- Cash Handling
- High-Volume Service
- Teamwork
- Time Management
Timeline
Server & Bartender
Jalapeño Tree
07.2023 - 12.2025
Server
Pappadeaux Seafood Kitchen
01.2022 - 06.2023
Server
Golden Corral
06.2020 - 12.2021
Cashier
Walmart
12.2019 - 06.2020
Cashier
Wendy’s
11.2016 - 12.2017
Food Service Worker
DropZone Waterpark
05.2016 - 09.2016
Associate of Arts -
MCC
High School Diploma -
Perris High School