Jasmine Barnes
Macon ,GA
Summary
Results-driven professional with experience at ADT Security, adept at enhancing productivity through data analysis and superior customer relations. Proven expertise in project management and problem-solving, successfully implementing cybersecurity upgrades and optimizing operational workflows. Strong communicator with a commitment to continuous improvement and team collaboration.
Overview
9
9
years of professional experience
Work History
Remote Technical Alarm Specialist
ADT Security
02.2021 - Current
- Analyzed data trends to identify areas for improvement, increasing overall productivity and effectiveness.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
Team Leader
GEICO
07.2016 - 04.2021
- Assisted team with daily operations and project coordination.
- Developed understanding of internal processes and systems utilized in project management.
- Collaborated with team members to enhance communication and workflow efficiency.
- Supported documentation efforts, ensuring accuracy and compliance with organizational standards.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Education
Associate Of Business Administration - Business Administration
Central Georgia Technical College
Macon, GA06.2017
Northeast High School
Macon, GA05.2014
Skills
- Data Entry
- Written & Verbal Communication
- Project & Time Management
- Customer Relations
- Expert Problem Solving
- Analytical Thinking
- Proficient in Type Technology
Timeline
Remote Technical Alarm Specialist
ADT Security
02.2021 - Current
Team Leader
GEICO
07.2016 - 04.2021
Associate Of Business Administration - Business Administration
Central Georgia Technical College
Northeast High School
Similar Profiles
Michael KuhlMichael Kuhl
ADT Solutions Advisor at ADT Security Services, ADT CorporateADT Solutions Advisor at ADT Security Services, ADT Corporate
Christopher WhitingChristopher Whiting
District Manager at ADT SecurityDistrict Manager at ADT Security
Stephanie HarrisStephanie Harris
Advance Customer Care Agent at ADT SecurityAdvance Customer Care Agent at ADT Security
Kevin LambdinKevin Lambdin
Trucker Driver/Moffett Lift Operator at Griffin Lumber And HardwareTrucker Driver/Moffett Lift Operator at Griffin Lumber And Hardware
Sean BrownSean Brown
Forklift Operator/Shipping and Receiving Clerk at Gilmer, Frito LayForklift Operator/Shipping and Receiving Clerk at Gilmer, Frito Lay