Jasmine Battle
College Park,GA
Summary
Legal Assistant/Paralegal with experience in personal injury, and Management specializing in contract management and legal research. Demonstrates proficiency in drafting and reviewing legal documents, maintaining case files with high levels of confidentiality and compliance. Excels in supporting attorneys during high-pressure situations, contributing to favorable outcomes through effective legal research and document management skills.
Overview
5
5
years of professional experience
Work History
Paralegal Internship
Penn Foster Career Schools
Scranton, PA
04.2024 - Current
- Sculpted career-based certifications in legal scenarios Mastered secretarial duties and legal document drafting.Excelled in legal searches and time management Maintained confidentiality and professionalism in all tasks.Implemented office etiquette in daily operations Honed skills in drafting legal documents with high precision and adherence to confidentiality.Boosted office efficiency through streamlined legal searches and effective time management
- Introduced advanced organizational techniques to enhance legal case handling and documentation.Supported legal teams by maintaining up-to-date case files and managing sensitive information securely
- Analyzed legal documents to ensure accuracy and compliance, improving case preparation
- Streamline case file management, ensuring rapid access and data integrity.Enhanced team productivity by implementing effective legal research strategies.Provide essential support in high-stakes trials, contributing to favorable outcomes
- Perform critical analysis of legal documents to identify key issues swiftly.Organize and digitize legal documents for enhanced retrieval efficiency.Reduce document retrieval times by implementing a categorized filing system
- Assist in preparing legal briefs and presentations for courtroom use.Evaluate legal compliance in documentation, ensuring all processes are up-to- date
- Developed precise legal document indexing system to expedite information retrieval.Facilitated team collaboration by coordinating schedules and legal documentation
- Optimized document flow, reducing preparation time for legal proceedings by 20%
HVC Project Coach
Afni
Atlanta, GA
01.2020 - 05.2024
- Mastered phone etiquette and delivered superior customer service Executed general office tasks remotely with precision
- Maintained customer security and satisfaction through meticulous attention to detail Led team members to achieve departmental goals through rigorous training and oversight.Pioneer advanced training methods to elevate customer service quality.Ensure meticulous attention to client data security, enhancing trust and satisfaction.Boosted team performance by implementing innovative training techniques.Enhanced data security protocols to safeguard client information effectively
- Developed new strategies to enhance overall customer service delivery.Fostered a collaborative team environment to meet and exceed service goals.Streamlined office processes to enhance productivity and customer interaction
- Introduced digital tools to optimize team collaboration and client communication.Provided ongoing support to team members, boosting overall project efficiency.Monitored client interactions to ensure top quality service and data integrity
- Envisioned and executed strategic plans to consistently exceed customer expectations
- Orchestrated advanced security measures, preserving client confidentiality.Optimized operational workflows, enhancing team output and client engagement.Integrated cutting-edge digital resources to streamline client communication.Provided essential mentorship, elevating team capability and project success rates.Refined client data handling processes to ensure utmost accuracy and security.Initiated a forwardthinking approach to anticipate customer needs proactively
- Guided team through complex projects, ensuring support and skill enhancement
Case Manager
Morgan & Morgan Personal Injury Department
Alpharetta, GA
Current
- Manager of legal cases, achieving favorable outcomes and enhancing client satisfaction.Coordinating with legal teams to streamline processes, reducing case resolution time.Analyzed complex legal documents, providing actionable insights to improve strategies.Daily Developing client relationships, resulting in repeat business and referrals.Led high-value case management, negotiating million-dollar settlements
- Streamlining case management processes, reducing resolution time and improving client satisfaction while managing legal cases effectively
- Developing novel approaches to damages calculation and provider billing, resulting in more accurate and favorable settlements for clients.Coordinating with legal teams to optimize case processes, fostering a collaborative environment that enhanced overall case management efficiency
- Communicating with clients, Attorney's, and staff to inform of any case TurnDowns.creating and disbursing settlement payments to Medical providers and clients
- Implementing forward-thinking strategies in case management, leading to significant improvements in client outcomes and long-term business relationships.Fostering a collaborative environment with legal teams, optimizing case processes and boosting overall management efficiency
- Conducting in-depth analysis of complex legal documents, providing actionable insights that refined case strategies and improved outcomes
- Leader for my department for Requesting Demands, medical records, police reports, and other relevant documents.Navigating daily to add new clients to our system,Set up claims withinsurance companies, send requests, and LOR(Letters of representation) to insurance company and obtain crucial information from insurance companies
Education
Associate's degree -
Paralegal Studies
11.2024
Skills
- Legal Drafting
- Administrative Experience
- Proofreading
- Case Management
- Document Management
- QuickBooks
- Negotiation
- Human Resources
- Writing Skills
- Databases
- Accounts Payable
- Office Management
- Intake Experience
- Calendar Management
- Medical Records
- Legal Research
- English
- Recruiting
- Microsoft Outlook
- Research
- Personal Assistant Experience
- Transcription
- Microsoft Powerpoint
- Conflict Management
- Adobe Acrobat
- Presentation Skills
- Contract Management
- Typing
- Management
- Employee Orientation
Timeline
Case Manager
Morgan & Morgan Personal Injury Department
Current
Paralegal Internship
Penn Foster Career Schools
04.2024 - Current
HVC Project Coach
Afni
01.2020 - 05.2024
Associate's degree -
Paralegal Studies