YIZELIE GARCIA
San Antonio,TX
Summary
My name is Yizelie Garcia, i have been working in the personal injury field for four years now. I found personal injury to be my passion, i enjoy working one on one with my clients and helping them through crucial times. I am easily adaptable and work well under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager/Paralegal
Marco Bass Law Firm
Eagle Pass, TX
10.2024 - 05.2026
- Drafted and proofread legal documents, including pleadings, motions, briefs, contracts, and agreements
- Managed a high-volume caseload of 90+ cases simultaneously while meeting strict deadlines
- Maintained accurate and organized electronic and physical case files for easy retrieval of information
- Reviewed discovery materials such as interrogatories, requests for production of documents, and deposition transcripts
- Liaised between clients, opposing counsel, court personnel, expert witnesses to facilitate smooth communication flow throughout the litigation process
- Prepared correspondence such as letters or emails under attorney supervision
- Managed a caseload of 90+ clients commercial and pre ligation providing comprehensive case management services
- Conducted thorough assessments to identify client needs and develop individualized care plans
- Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes
- Facilitated regular meetings with clients to review goals, address barriers, and track progress
- Developed strong relationships with local service providers to enhance referral networks
- Drafted and proofread legal documents, including pleadings, motions, briefs, contracts, and agreements
- Collaborated with attorneys to prepare clients for depositions, hearings, mediations, and trials
- Reviewed discovery materials such as interrogatories, requests for production of documents, and deposition transcripts
- Liaised between clients, opposing counsel, court personnel, expert witnesses to facilitate smooth communication flow throughout the litigation process
- Maintained confidentiality of sensitive client information in accordance with ethical guidelines governing attorney-client privilege
- Served as a point of contact for clients seeking updates on their cases or requesting general legal advice within paralegal scope
- Prepared correspondence such as letters or emails under attorney supervision
- Familiarized self with local court rules/procedures ensuring compliance when filing documents or scheduling hearings
- Gathered pertinent medical records/bills from healthcare providers for personal injury cases
Personal Injury Case Manager
Carabin Shaw
San Antonio, TX
08.2023 - 05.2024
Legal Assistant
Thomas J. Henry
San Antonio, TX
04.2022 - 05.2023
- Handled telephone calls, meeting plans and conference organization requirements.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Conducted thorough research and review of case information to assist attorneys.
- Redacted confidential information from legal documents on case-by-case basis.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Scanned physical documents into electronic format for storage in a secure database system.
- Answered phones promptly while providing courteous customer service.
- Updated databases with new information received from attorneys or clients.
- Ensured that all paperwork was properly filed according to established procedures.
- Processed incoming mail on a daily basis.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
- Conducted client interviews and maintained case files.
- Created and updated case management and client account databases.
- Met with clients and attorneys to discuss case details and evidence.
Sales Associate/Cashier
James Avery
Eagle Pass, TX
12.2019 - 04.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associate - General Studies
Southwest Texas Junior College
Uvalde, TX05.2022
High School Diploma -
C.C Winn High School
Eagle Pass, TX05.2019
Skills
Microsoft Powerpoint
Litigation
Managing litigation projects - Largest number of litigation projects managed simultaneously (More than 10 projects)
Legal experience (3-5 years)
Filing court documents
Negotiation
Personal injury law
Front desk
Paralegal experience
Contracts
Law office
Adobe Acrobat
English
Organizational skills
Salesforce
Court hearing scheduling
E-filing court documents
LexisNexis
Legal research
Microsoft Excel
Time management
Filing
Bilingual
Document management
Legal drafting
Interviewing
Windows
Legal case management
Legal document reviewer experience
Communication skills
Managing legal teams - Largest legal team managed (1-5 team members)
Customer service
Legal office manager experience
Documentation review
Pleading drafting
Microsoft Outlook
E-filing systems
Case management
Typing
Phone etiquette
Personal injury case experience
Spanish
Lexis-Nexis
Office experience
Managing legal databases
Word
Legal experience - Legal experience (3-5 years)
Personal injury litigation support
Microsoft Office
Intake Experience
Supporting legal cases - Largest number of legal cases supported yearly (More than 15 cases)
Deposition Scheduling
Microsoft Word
Legal discovery
Office management
Legal case manager experience
Client communication
Document drafting
Notary public
Document preparation
Calendar management
Proofreading
Litigation support
File and records management
Certification
- Certified Notary Public
- Driver's License
Languages
Spanish - Native
English - Native
Additional Information
Authorized to work in the US for any employer
Timeline
Case Manager/Paralegal
Marco Bass Law Firm
10.2024 - 05.2026
Personal Injury Case Manager
Carabin Shaw
08.2023 - 05.2024
Legal Assistant
Thomas J. Henry
04.2022 - 05.2023
Sales Associate/Cashier
James Avery
12.2019 - 04.2021
Associate - General Studies
Southwest Texas Junior College
High School Diploma -
C.C Winn High School