Tamika Jackson
Wilmington,DE
Summary
Detail-oriented and proactive Paralegal with 14+ years of progressive experience supporting litigation, regulatory compliance, and legal documentation. Adept in FOIA processing, legal research, client interaction, and managing complex case files. Proven track record of coordinating with legal teams, government agencies, and external stakeholders to ensure legal accuracy and organizational compliance.
Overview
11
11
years of professional experience
Work History
Case Manager/Paralegal
Better Life Plans
10.2025 - Current
- Critically reviewed legal documents, including Summons & Complaints, Appearance forms, Discovery, and Settlement Agreements
- Prepared legal documents in accordance with company, local, and state guidelines.
- Filed documents, adhering to court-specific rules using efiling, email, or mailing methods.
- Updated CRM software with all relevant case information.
- Oversaw significant caseload volume to ensure all deadlines are met.
- Maintained all case updates, communications, and oversight.
- Completed case follow-up tasks timely and accurately
- Communicated in a professional and pleasant manner to maintain positive relationships across all partnerships.
- Assisted with settlement approvals and ensure all communications are sent to the appropriate parties.
- Coordinated preparations for hearings or other court appearances between the BLP Network attorney and an Appearance Attorney
- Timely and effective follow-through on all matters regarding assigned cases
Paralegal/FOIA Analyst
Delaware Health & Social Services
New Castle, DE, USA
11.2021 - 10.2025
- Lead FOIA and Privacy Act request processing, ensuring accurate, timely, and policy-compliant responses.
- Liaise with agency liaisons and legal counsel to resolve complex record and compliance issues.
- Administer fee assessments, waiver evaluations, and ensure adherence to federal/state transparency laws.
- Oversee updates to FOIA-related policies, fostering department-wide legal compliance.
- New Castle, DE
Defense Litigation / Workers’ Comp Subrogation Paralegal
Mintzer, Sarowitz, Zeris, Ledva, & Meyers, LLP
Philadelphia, PA, USA
04 2016 - 11 2021
- Drafted answers, discovery requests, and affidavits; prepped legal exhibits and subpoenas.
- Supported attorneys during trial prep, client billing, and case management.
- Philadelphia, PA
Foreclosure Legal Assistant
Stern & Eisenberg, PC
Cherry Hill, NJ, USA
03.2015 - 04.2016
- Managed 50–60 foreclosure cases concurrently, from initiation to closure.
- Coordinated filings, liaised with insurers, and ensured client updates through a secure online platform.
- Cherry Hill, NJ
Case Manager / Paralegal
Pond Lehocky Stern Giordano
Philadelphia, PA, USA
08 2011 - 02 2015
- Handled Social Security Disability litigation case management and evidence collection.
- Maintained high-volume caseload with consistent deadline and confidentiality adherence.
- Philadelphia, PA
Education
Bachelor of Science - Business Administration (Finance)
Strayer University
01.2022
Associate of Applied Science - Paralegal Studies
South University
01.2014
Skills
- Legal Drafting & Documentation
- FOIA & Privacy Compliance
- Case Management Systems
- Legal Software
- Microsoft Office Suite
- Client & Witness Coordination
- Litigation Support
- High-Volume Case Workflow
- Written & Verbal Communication
Timeline
Case Manager/Paralegal
Better Life Plans
10.2025 - Current
Paralegal/FOIA Analyst
Delaware Health & Social Services
11.2021 - 10.2025
Foreclosure Legal Assistant
Stern & Eisenberg, PC
03.2015 - 04.2016
Defense Litigation / Workers’ Comp Subrogation Paralegal
Mintzer, Sarowitz, Zeris, Ledva, & Meyers, LLP
04 2016 - 11 2021
Case Manager / Paralegal
Pond Lehocky Stern Giordano
08 2011 - 02 2015
Bachelor of Science - Business Administration (Finance)
Strayer University
Associate of Applied Science - Paralegal Studies
South University