Compassionate and detail oriented social worker/case manager and paralegal with extensive experience in elder law firm supporting attorneys in estate planning, Medicaid long-term care planning and Guardianship/Conservatorship petitions. Proven ability to guide clients and their families through complex legal processes with patience and discretion, while managing a high-volume caseload.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Case Manager/Paralegal
LAW OFFICE OF ATTORNEY MICHAEL HOOKER
Northampton, MA
10.2000 - Current
Manage a caseload of (30+) active files, handling all phases of Medicaid planning, Guardianship/Conservatorship petitions and placement.
Advise on facility placement and assist with navigating community and facility-based care.
Conducted initial client intake interviews, summarizing findings and advising attorneys on specific needs of the client and potential Guardianship issues.
Managed office calendar, tracking deadlines and court appearances.
Strong knowledge base of elder law as it relates to asset protection, probate avoidance, estate planning and case management.
Demonstrates love for elders in order to provide a diverse knowledge base to guide elders and their loved ones on issues related to clinical care, discharge planning, coordination, and oversight of care to those who require additional support throughout the aging process over time.
All actions delivered with compassion, patience and understanding.
Director of Social Services
NORTHAMPTON NURSING HOME
Northampton, MA
09.1993 - 09.2000
Accountable for the overall operation of the Social Services provided in accordance with current federal, state, and local standards, guidelines and regulations and company policies and procedures.
Assist each resident and family with adjustment to placement, illness, and plan of medical care to attain the highest practicable level of functioning and quality care.
Communicated appropriately and effectively to residents, responsible party/significant others and to staff members as well as to other community agencies. Discharge planning to community.