Jasmine Bernal
Noah's NY Bagels
Thousand Oaks ,CA
4
years of professional experience
Dynamic and results-driven professional with a strong background in customer service at Old Navy. Proven ability to enhance customer engagement and resolve issues effectively. Skilled in cash handling and multitasking, thriving in fast-paced environments while maintaining high standards of service and teamwork. Committed to delivering exceptional experiences and fostering positive relationships.
Work History
Team Member
1 Year 5 Months- Prepared food items following sanitation, portioning, and quality standards.
- Prepared bagels, sandwiches, and beverages while following recipe and quality standards.
- Restocked ingredients, supplies, and service stations to maintain smooth workflow.
- Lift up to 50 lbs
- Assisted teammates during peak periods to support fast, accurate order fulfillment.
- Communicated order updates clearly to reduce errors and delays.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated excellent multitasking abilities through simultaneous management of cooking stations and customer interactions.
- Maintained open communication with coworkers, fostering a strong team atmosphere conducive to efficient operations.
- Displayed strong attention to detail when assembling orders, carefully following special instructions from customers regarding dietary restrictions or personal preferences.
- Developed strong time management skills by prioritizing tasks during busy periods while still maintaining excellent attention to detail.
Retail Sales Associate
7 Months- Assisted customers with styling, size selection, and product recommendations on sales floor.
- Processed transactions accurately using POS system while maintaining friendly checkout experience.
- Replenished merchandise and organized stockroom to support consistent inventory availability.
- Communicated product knowledge and promotions to improve customer engagement and sales opportunities.
- Resolved customer concerns promptly while reinforcing brand service expectations.
- Collaborated with team members to keep floor clean, organized, and ready for peak traffic.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Crew Member
1 Year 1 Month- Prepared ice cream creations and mix-ins according to customer orders and store recipes
- Operated scoop, blender, and serving tools while maintaining consistent portion control
- Greeted guests and delivered friendly service during order taking and checkout
- Maintained clean counters, equipment, and dining areas to support food safety standards
- Lifted up to 50 lbs
- Restocked ingredients, toppings, and packaging supplies to keep service moving smoothly
- Handled cash register transactions accurately and balanced customer payments
- Followed food handling procedures and sanitation guidelines throughout daily operations
- Assisted teammates with production tasks and supported efficient workflow during busy shifts
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Cash handling
Flexible schedule
Heavy lifting
Multitasker
Thrives in a fast pace environment
Quick learner
Patient
Timeline
Team Member
Noah's NY Bagels
05.2025 - CurrentRead More
Retail Sales Associate
Old Navy
10.2024 - 05.2025Read More
Crew Member
Cold Stone Creamery
02.2023 - 03.2024Read More
Thousand Oaks High School
High School Diploma
Read More