Jasmine Bodies
Clarksdale,MS
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Representative
Jacuzzi Bath Remodel (Remote)
08.2022 - 02.2024
- Converted traffic to sales by answering inbound and outbound calls
- Showed empathy and created urgency.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Advisor I
Nelnet Inc. (Remote)
11.2021 - 06.2022
- Assisted customers with any concerns with federal student aid loans issues while maintaining empathic and helpful customer service.
Cashier/Assistant Manager
Subway
01.2018 - 06.2021
- Assisted customers with their custom orders
- Fulfilled online orders
- Completed end of night data information as well as start of the day.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
Cashier/Sales Associate
Jimmy Jazz
01.2019 - 12.2020
- Showed enthusiasm with customers and greeted them as they entered the store, providing a helpful and friendly tone while also showing empathy to customers' needs while in store.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
Education
Associates degree (Criminal Justice) -
Coahoma Community College
Clarksdale, MS05.2020
Advanced High School Diploma -
Clarksdale High School
Clarksdale, MS05.2018
Skills
- Documentation And Reporting
- Sales and Promotions
- Records Management
- Account Servicing
- Product Knowledge
- Lead Generation
- Store Opening and Closing
- Systems and software expertise
- Strong Communication and Interpersonal Skills
- Product and Service Sales
- Building Customer Loyalty
- Inventory Management
- Cash Register Operation
- Complex Problem-Solving
- Friendly and Helpful
- Merchandising and Display
- Exceeding Customer Expectations
Awards
High school National Honor Society Member 9th-12th grade
Timeline
Sales Representative
Jacuzzi Bath Remodel (Remote)
08.2022 - 02.2024
Advisor I
Nelnet Inc. (Remote)
11.2021 - 06.2022
Cashier/Sales Associate
Jimmy Jazz
01.2019 - 12.2020
Cashier/Assistant Manager
Subway
01.2018 - 06.2021
Associates degree (Criminal Justice) -
Coahoma Community College
Advanced High School Diploma -
Clarksdale High School
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