Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

JASMINE BOOGHIER

Columbus,OH

Summary

Versatile and process-driven Operations Support Associate with experience in high-volume environments requiring precision, organization, and cross-functional teamwork. Demonstrated success in inventory coordination, task execution under tight deadlines, and supporting both customer-facing and internal operational needs. Adept at following structured guidelines, adapting to shifting priorities, and maintaining system integrity through consistent attention to detail. Eager to bring a strong foundation in logistics, service, and process compliance to a technical operations or data center setting.

Overview

3
3
years of professional experience

Work History

Operations Support Associate

Target
08.2024 - Current
  • Delivered prompt and effective support to internal and external stakeholders, resolving issues with a focus on accuracy, efficiency, and user satisfaction.
  • Managed inventory workflows by receiving, sorting, and organizing product shipments, ensuring timely and accurate distribution to appropriate locations.
  • Executed time-sensitive tasks in a high-volume environment, consistently meeting productivity benchmarks and operational deadlines.
  • Maintained organized and accessible work zones, promoting efficiency, safety, and ease of navigation in fast-paced environments.
  • Interpreted and followed detailed schematics (planograms), adjusting placement strategies based on performance data and demand trends.
  • Provided interdepartmental support to ensure smooth operations, adapting quickly to shifting priorities and workload demands.
  • Operated transactional systems to complete various customer service functions, including issue resolution, data verification, and the promotion of organizational tools and resources.

Process Assistant

Amazon
12.2021 - 01.2024
  • Acted as the primary point of contact for associate support in the absence of leadership, resolving concerns efficiently while maintaining operational continuity.
  • Successfully managed the department’s largest Pick Team (75+ associates) during periods of limited CAP department availability, maintaining productivity and workflow balance.
  • Regularly facilitated onboarding for new hires, ensuring a smooth integration into departmental processes, expectations, and safety protocols.
  • Strategically staffed operational stations and support roles based on headcount projections to ensure optimal workflow and coverage.
  • Maintained ongoing communication with cross-functional departments to align CAP (Centralized Associate Processing) operations with broader productivity goals.
  • Elevated quality performance metrics from an average 3k DPMO to 1.1k DPMO, ranking #1 on shift across all assigned teams through focused coaching and process improvements.
  • Independently managed multiple teams during managerial transitions, tracking over 100+ unique associates to deliver individualized performance feedback daily.
  • Conducted up to 10 quality and productivity audits or training sessions per day, promoting best practices and operational consistency.
  • Responded promptly to safety alerts and injury signals to ensure immediate support and maintain a safe working environment.
  • Enforced safety protocols and ensured compliance across all teams, promoting a culture of accountability and wellness.
  • Maintained active availability and responsiveness via Chime, Slack, and radio to provide real-time assistance and updates.

Education

No Degree - General Studies

Sinclair Community College
08-2014

Skills

    • Operational efficiency

    • Scheduling coordination

    • Cross-functional communication

    • Scheduling

    • Project management

    • Time Management

    • Motivational

    • Collaborative Teamwork

    • Research & Process Optimization

    • Adaptability

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Hobbies and Interests

Outside of work, I’m passionate about digital art and creative design. I enjoy using illustration tools to bring ideas to life visually, and I find that my creativity helps me approach problems from different angles. My background in art has strengthened my attention to detail and fuels my ability to think outside the box—skills that I carry with me into fast-paced, operational environments.

Timeline

Operations Support Associate

Target
08.2024 - Current

Process Assistant

Amazon
12.2021 - 01.2024

No Degree - General Studies

Sinclair Community College
JASMINE BOOGHIER