ROBIN DUNWOOD
Forney,Texas
Summary
Detail-oriented clerk with extensive experience in efficient mail processing and team training. Proven ability to ensure compliance with postal regulations while enhancing operational workflows.
Overview
43
43
years of professional experience
Work History
Clerk
U S Postal SERVICE
Oakland, California
10.1978 - 10.2021
- Processed incoming and outgoing mail efficiently and accurately.
- Operated mail sorting machines to streamline processing workflows.
- Ensured compliance with postal regulations and safety standards.
- Organized and routed parcels based on destination requirements.
- Trained new clerks on operational procedures and best practices.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Answered phones in a courteous manner while providing excellent customer service.
- Verified accuracy of all paperwork prior to submission for processing.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Skills
- Team collaboration
- Operational efficiency
- Attention to detail
- Employee training
Timeline
Clerk
U S Postal SERVICE
10.1978 - 10.2021