Jasmine Boyette
Virginia Beach,Va
Summary
Dependable Customer Service worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
9
9
years of professional experience
Work History
Server/Banquet
Delta Hotels By Marriott
2024.06 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales/Marketing Associate
Paramount
2023.11 - 2024.05
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Server/Bartender/Banquet
Waterside District
2021.05 - 2023.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Food Runner/Guest Services
Topgolf
2019.02 - 2019.08
- Ensure food orders are correct before serving to guests
- Succeeded and thrived in fast paced, high stress work environment
- Present a neat and professional appearance
- Consistently provided professional, friendly and engaging service
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Coordinated with restaurant staff to achieve, and improve upon high customer service
- Responsible for keeping an organized inventory space and ensuring efficient restaurant operations
- Trained and supervised new incoming employees
Lead Sales Associate
Journeys
2018.07 - 2019.02
- Meet and exceed sales goals and standards of performance
- Direct and motivate employees to attain personal sales goals weekly
- Providing a fun, full-service shopping experience to customers
- Skillfully identified potential customers, built connections and converted leads with 90% success rate
- Met targets consistently by working hard and with strong attention to detail
- Helped managers improve area operations by sharing customer feedback and contributing new ideas
- Taught new employees how to perform tasks such as selling and stocking
Artist/Manager
Painting With a Twist
2023.11 - Current
- Supported artist goals with corresponding action plans and timelines.
- Set realistic expectations with clients to consistently deliver on expectations.
- Collaborate with other artist to execute the clients needs
- Create art and show clients how to as well
Education
Massage Therapy Certificate - Massage Therapy
Centura College
Chesapeake, Va02.2021
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Serve customer needs
- Demonstrate products
- Verbal communication
- Multitasking
- Product and service upselling
- Massage therapy
Timeline
Server/Banquet
Delta Hotels By Marriott
2024.06 - Current
Sales/Marketing Associate
Paramount
2023.11 - 2024.05
Artist/Manager
Painting With a Twist
2023.11 - Current
Server/Bartender/Banquet
Waterside District
2021.05 - 2023.11
Food Runner/Guest Services
Topgolf
2019.02 - 2019.08
Lead Sales Associate
Journeys
2018.07 - 2019.02
Massage Therapy Certificate - Massage Therapy
Centura College
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