Jasmine Brown
Los Angeles,CA
Summary
Dedicated individual with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards.
Overview
8
8
years of professional experience
Work History
Food and Beverage Manager
Moxy/AC Hotel
Los Angeles, CA
06.2024 - Current
- Developed and implemented budgets, hired, trained and supervised 15 team members and fulfilled dining needs and desires of patrons.
- Managed food and beverage operations for an upscale hotel with relentless focus on hospitable and gracious guest services.
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Oversaw dual food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
Lounge Server
Moxy/AC Hotel
Los Angeles, CA
02.2023 - 06.2024
- Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options. Provided menu and specialty item information and explained options to guests.
- Communicated with guest to offer friendly service and determine guest needs.
- Maintained clean tables and set up items for incoming guests and documented special requests and dietary limitations when writing orders.
- dropped checks while efficiently serving customers.
Paralegal
Patenaude & Felix, APC
Las Vegas, NV
06.2016 - 11.2019
- Prepared clients for appointments, depositions and testimony.
- Interviewed clients and obtained vital case information to support associates.
- Trained staff on office procedures and case-specific duties.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Education
Bachelor of Science - Criminal Justice
Westwood College
Los Angeles, CA01-2011
Community Police Academy
07-2010
Skills
- Operations Oversight
- Team oriented
- Administrative leadership
- Payroll Administration
- Front of House Management
- Customer service excellence
- Bilingual
Languages
Spanish
Native/ Bilingual
Timeline
Food and Beverage Manager
Moxy/AC Hotel
06.2024 - Current
Lounge Server
Moxy/AC Hotel
02.2023 - 06.2024
Paralegal
Patenaude & Felix, APC
06.2016 - 11.2019
Bachelor of Science - Criminal Justice
Westwood College
Community Police Academy
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