Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Hobbies
Timeline
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Jasmine Brown

Jasmine Brown

Dairy Queen Worker
Elba,AL

Summary

Dynamic employee with a proven track record at Dairy Queen, excelling in customer service and safe food handling. Demonstrated ability to resolve conflicts efficiently and enhance team workflows, significantly improving business performance. Trained new employees, ensuring high standards of cleanliness and service were maintained.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Fast Food Worker

Dairy Queen Grill & Chill
07.2023 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Swept, mopped, wiped counters, and sanitized equipment to maintain clean food prep and dining areas.
  • Performed inventory, restocked workstations with supplies, and stocked food display cases with fresh selections.
  • Trained newly hired employees on routine tasks and customer service.
  • Accurately operated cash register, made change, and returned correct cash and coin to patrons.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.

Education

Honors -

Kinston High School
Kinston, AL

Skills

  • Fast and efficient service worker
  • Reliable and punctual
  • Interpersonal communication skills
  • Engaging personality
  • Conflict resolution techniques
  • Customer Service
  • Order Management
  • Money Handling
  • Safe Food Handling
  • Cleaning and sanitation

Accomplishments

  • Duke University Talent Identification Program Participant (2019-2020)
  • President's Award for Educational Excellence (2019)
  • Kinston A Honor Roll: (2021-2022), (2022-2023), and (2023-2024)
  • Piney Woods Arts Festival 1st Place Winner in Kinston Category (9th Grade 2021-2022)
  • Piney Woods Arts Festival Best of Show for Kinston (10th Grade 2022-2023)

Affiliations

  • Mu Alpha Theta Member
  • Beta Club Member
  • FBLA Member
  • FFA Member
  • Volleyball Manager

Certification

  • Microsoft Office Specialist- Associate (March 6, 2023)
  • Excel 2019 Associate (March 6, 2023)
  • Word 2019 Expert (May 12, 2023)
  • Word Associate (February 24, 2022)
  • PowerPoint Associate (May 18, 2022)
  • Cow-Calf BQA Certification (August 14, 2023)
  • Feed yard BQA Certification (August 16, 2023)
  • Stocker Backgrounder BQA Certification (August 17, 2023)

Hobbies

  • Art & Music
  • Reading & Writing
  • Cooking & Baking
  • Puzzle Solving
  • Chess
  • Gaming

Timeline

Fast Food Worker

Dairy Queen Grill & Chill
07.2023 - Current

Honors -

Kinston High School
Jasmine BrownDairy Queen Worker