Jasmine Burris
Gastonia,NC
Summary
Dynamic Shift Leader at Papa John’s with a proven track record in team leadership and problem-solving. Social butterfly enhanced in customer satisfaction through effective communication and efficient order processing. Skilled in cash handling and training, consistently maintaining high service standards while managing inventory to optimize operations.
Overview
4
4
years of professional experience
Work History
Shift Leader
Papa John’s
01.2025 - 07.2025
- Supervised daily operations, ensuring adherence to safety protocols and company policies, cleansing equipment daily.
- Trained new team members on operational procedures and best practices.
- Conducted regular inventory checks, managing stock levels to prevent shortages or overstock situations.
- Resolved customer inquiries and complaints, enhancing overall satisfaction through effective communication.
- Made sure carry out orders were received within 10 minutes of being done, while processing delivery orders within 5 minutes.
Online Personal Shopper
Walmart
07.2021 - 08.2023
- Assisted customers in selecting products customized to personal preferences and needs.
- Identified trending items to enhance shopping experience for customers.
- Provided detailed product information and recommendations to facilitate informed purchasing decisions and regulate inventory.
- Adapted quickly to changing product availability and client requests, maintaining service quality.
- Collaborated with team members to streamline shopping processes and improve service delivery.
- Consistently check expiration dates and placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Dispensed orders to cars in a timely efficient manner, within 2-5 minutes to ensure customer satisfaction.
Education
High School Diploma -
North Gaston High School
Dallas, NC06.2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation and collaboration
- Strong verbal and written communication
- Training assistance
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Shift Leader
Papa John’s
01.2025 - 07.2025
Online Personal Shopper
Walmart
07.2021 - 08.2023
High School Diploma -
North Gaston High School
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