Jasmine Campbell
Poulsbo,WA
Summary
Proven leader in the hospitality sector, adept at elevating guest experiences and boosting revenue. Skilled in interpersonal communication and POS system management, I excel in engaging customers and leading teams to surpass service goals. My approach combines exceptional customer service with strategic upselling, significantly enhancing operational efficiency and guest satisfaction.
Overview
11
11
years of professional experience
Work History
Food and Beverage Supervisor/Assistant Banquet Manager
Red Rock Country Club
Las Vegas, NV
02.2023 - 06.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Server/Host/Bartender/Beverage Attendant
TPC Summerlin
Summerlin, NV
11.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Beverage Cart Attendant
Canyon Gate Country Club
Las Vegas, NV
04.2021 - 10.2022
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Beverage Cart/Server/Bar
Arnold Palmers Bay Hill Club & Lodge
Orlando, FL
07.2012 - 07.2016
- Enhanced customer satisfaction by providing timely and efficient beverage service to golf course patrons.
- Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
- Maximized customer engagement by offering friendly and approachable service, making each interaction memorable.
- Supported other departments when needed, exemplifying adaptability and a team-oriented mindset within the organization.
Education
Business Management -
Olympic College
Bremerton, WASkills
- Interpersonal communication
- Leadership
- Strong work ethic
- Exceptional customer service
- Guest engagement
Affiliations
- Former Collegiate and semi-professional Athlete
- Competitive amateur bodybuilder
- 2006 scholarship pageant winner
- 2006 Recipient of the NAACP Courage award
Timeline
Food and Beverage Supervisor/Assistant Banquet Manager
Red Rock Country Club
02.2023 - 06.2023
Server/Host/Bartender/Beverage Attendant
TPC Summerlin
11.2021 - 12.2022
Beverage Cart Attendant
Canyon Gate Country Club
04.2021 - 10.2022
Beverage Cart/Server/Bar
Arnold Palmers Bay Hill Club & Lodge
07.2012 - 07.2016
Business Management -
Olympic College
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