Jasmine Caraway
Forest Park,GA
Summary
Computer Information Science student with experience in security operations, security dispatching, customer service, incident response, technical troubleshooting, and leadership. Skilled in documentation, communication, problem solving, and supporting fast-paced operations. Seeking opportunities in IT Support, Cloud Support, Cybersecurity, or Information Technology.
Overview
11
11
years of professional experience
Work History
Security Dispatch Officer
Allied Universal
Columbia, SC
08.2025 - Current
- Dispatch security officers, coordinate emergency responses, maintain records, and prioritize incidents.
- Access control and/or badge experience is preferred.
- Genetec (Security Desk), Outlook, Microsoft Excel, PowerPoint, Supply Chain (Resolver)
- Alarm panel experience is preferred.
- Incident Reports
Armed Security Officer
Allied Universal
Columbia, SC
11.2024 - 08.2025
- Responded to incidents, conducted patrols, maintained reports, and protected personnel and property.
Security Guard (Part Time)
Defender Security
Columbia, SC
10.2022 - 08.2024
- Patrolled facilities, monitored activity, controlled access, and responded to incidents.
Night Gate Keeper | Shack Guard Officer
House of Raeford
Columbia, SC
06.2020 - 08.2024
- Controlled access to the facility, verifying the credentials of individuals entering the premises.
- Managed entry logs and reported any suspicious activity or unauthorized access.
- Ensured that all safety protocols were followed, including monitoring the movement of goods into and out of the facility.
Welder
American Tool & Die
Swansea, SC
01.2017 - 06.2020
- Operated welding equipment to join metal components in accordance with blueprints and specifications.
- Inspected and repaired metal structures, ensuring all welds met safety and quality standards.
- Maintained welding equipment and performed routine maintenance to ensure operational efficiency.
- Worked closely with other team members to complete projects on time and within budget.
Assembler
3M Company
Monroe, NC
07.2015 - 01.2017
- Assembled mechanical and electrical components according to detailed blueprints and schematics.
- Inspected finished products to ensure quality and functionality.
- Worked with a team to meet daily production goals while adhering to safety standards.
- Performed troubleshooting and basic repairs to maintain assembly-line efficiency.
Education
A.A.S. - Computer and Information Science
ECPI University
Columbia, SC01-2024
Associate of Science - Animal Science
Richmond Community College
Hamlet, NC01-2016
Skills
- Computer Skills, Software Development Fundamentals, Technical Troubleshooting, Customer Service Experience, Security Dispatching, Security Operations, Incident Response, Access Control, Surveillance Systems, Emergency Response Coordination, Microsoft Office Suite, Computer Hardware Support, Information Security Fundamentals, Documentation & Report Writing, Data Entry, Communication Skills, Team Collaboration, Leadership & Supervision, Problem Solving, Time Management, Critical Thinking, Conflict Resolution, Resource Allocation, Risk Assessment, Visitor Management, Gate Control Operations, Quality Control, Equipment Maintenance, Manufacturing Operations, Assembly & Production Support, Welding & Fabrication, Personal Care Assistance (PCA), Client Support & Care, De-escalation Techniques
ADDITIONAL STRENGTHS
- Leadership & Supervision
- Team Collaboration
- Problem Solving
- Critical Thinking
- Conflict Resolution
- Time Management
- Personal Care Assistance (PCA)
- De-escalation Techniques
Timeline
Security Dispatch Officer
Allied Universal
08.2025 - Current
Armed Security Officer
Allied Universal
11.2024 - 08.2025
Security Guard (Part Time)
Defender Security
10.2022 - 08.2024
Night Gate Keeper | Shack Guard Officer
House of Raeford
06.2020 - 08.2024
Welder
American Tool & Die
01.2017 - 06.2020
Assembler
3M Company
07.2015 - 01.2017
A.A.S. - Computer and Information Science
ECPI University
Associate of Science - Animal Science
Richmond Community College