Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Centeno

Woodland,CA

Summary

Dynamic and dedicated Dog Groomer at PetSmart, adept at managing challenging pets with patience and expertise. Renowned for building strong client relationships and ensuring exceptional customer service. Skilled in appointment scheduling and maintaining a hygienic environment, consistently delivering high-quality grooming services that enhance pet well-being and owner satisfaction.

Overview

2
2
years of professional experience

Work History

Dog Groomer

PetSmart
03.2024 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.

Pro Cleaner

Nugget Market
09.2023 - 01.2024
  • Provided exceptional customer service while addressing specific cleaning requests from clients
  • Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
  • Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.

Curtesy Clerk

Safeway
05.2023 - 10.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Trained new personnel regarding company operations, policies and services.

Education

High School Diploma -

Scott’s Valley High School
Scotts Valley, CA

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Appointment scheduling
  • Continuous learning attitude

Timeline

Dog Groomer

PetSmart
03.2024 - Current

Pro Cleaner

Nugget Market
09.2023 - 01.2024

Curtesy Clerk

Safeway
05.2023 - 10.2023

High School Diploma -

Scott’s Valley High School

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Jasmine Centeno