JASMINE CHASTANG
Converse,TX
Summary
Results-driven professional with extensive experience in risk management across diverse sectors. Proven track record in enhancing organizational resilience through standardized risk assessment frameworks and effective data visualization. Committed to delivering measurable improvements in client satisfaction and operational compliance.
Overview
12
12
years of professional experience
Work History
Senior Risk Analyst
Diverse Data LLC
San Antonio, TX
02.2022 - Current
- Tracked key risk indicators (KRIs) and built weekly Excel and Tableau dashboards to highlight emerging trends for management.
- Analyzed risk assessments to identify vulnerabilities, enabling targeted mitigation strategies in operations.
- Evaluated existing policies to strengthen organizational risk resilience, contributing to a proactive risk management culture.
- Assisted rollout of standardized risk assessment framework, ensuring consistent risk scoring and facilitating cross-business unit collaboration.
- Supported internal control testing and recorded compliance checks to help reduce operational errors.
Claims Supervisor
WebTPA - Florida Blue
San Antonio, TX
04.2018 - 02.2022
- Reviewed insurance claims for accuracy and policy compliance.
- Analyzed claim data to identify trends and enhance processing efficiency.
- Facilitated workflow management and compliance adherence for claims processing team.
- Contributed to strategies enhancing client satisfaction and retention.
- Updated reporting tools to simplify claim tracking and management processes.
Account Manager
United Healthcare
San Antonio, TX
08.2014 - 08.2018
- Renewed existing accounts through strong client relationships.
- Negotiated client contracts to enhance revenue and ensure mutual profitability.
- Maintained detailed records of customer interactions to improve relationship management.
- Compiled account performance reports and presented insights to senior management for strategic decision-making.
Education
BBA - Management
Lamar University
Beaumont, TX12-2026
High School Diploma -
Karen Wagner High School
San Antonio, TX06-2008
Skills
- Key Risk Indicator (KRI) Monitoring
- Operational Risk Management
- Operational Risk Assessment
- Enterprise Risk Management (ERM)
- Data analytics
- Strategic Risk Reporting
- Cross-Functional Leadership
Timeline
Senior Risk Analyst
Diverse Data LLC
02.2022 - Current
Claims Supervisor
WebTPA - Florida Blue
04.2018 - 02.2022
Account Manager
United Healthcare
08.2014 - 08.2018
BBA - Management
Lamar University
High School Diploma -
Karen Wagner High School