Jasmine Chumiso
New York,NY
Summary
Experienced support professional with strong focus on team collaboration and achieving results. Adept at assisting with daily tasks, ensuring smooth operations, and adapting to changing needs. Skilled in communication, organization, and problem-solving. Valued for reliability, flexibility, and ability to contribute positively to team dynamics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MRI TECH AIDE
Lenonx Hill Radilogy
07.2024 - Current
- Prepared and edited documents to produce precise, accurate and professional communication.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Operated electronic health record systems to efficiently document patient information and manage care plans.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with medical procedures to support patient care plans.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Patient Service Representative
Lenox Hill Radiology
07.2021 - 07.2024
- Obtains Greets and registers patients
- Verifies/ updates changes in patient/physician/insurance to ensure proper billing
- Collects and logs all co-pays and fees
- Answer/transfer incoming phone calls
- Submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed
- Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed
- Communicates delays in appointments in a timely fashion and offers rescheduling in circumstances where delays could be significant
- Coordinate with the back-office staff for timely and effective care of patients
- Obtain proper authorization and identification prior to release of confidential medical records in epic system
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Used [Software] to schedule appointments.
- Assisted patients with registration processes, verifying personal information and insurance details.
- Applied billing and coding software to process insurance claims, reducing errors and expediting payment.
- Handled patient inquiries regarding services and billing, providing clear and accurate information.
Receptionist/Intake Specialist
BRC -Manhattan
03.2021 - 12.2023
- Referral, Intake admission
- Track discharge
- Schedule client's follow-ups
- Responsible for monitoring residential program for men
- Conduct rounds of the facility to ensure that it is safe and orderly
- Perform crisis intervention with clients when needed
- Maintain written documentation
- Complete basic data entry
- Escort clients and assist them with ADLs
- Help to maintain an orderly and clean facility
- Provide emergency first aid/CPR assistance when needed
- Related duties as assigned
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Associate Degree in Nursing - Nursing
Westchester Community College
Valhalla, NY01-2027
Skills
- Medical Records
- EMR Systems
- AED operation
- First aid training
- CPR and AED
Certification
CPR Certification
Timeline
MRI TECH AIDE
Lenonx Hill Radilogy
07.2024 - Current
Patient Service Representative
Lenox Hill Radiology
07.2021 - 07.2024
Receptionist/Intake Specialist
BRC -Manhattan
03.2021 - 12.2023
CPR Certification
Associate Degree in Nursing - Nursing
Westchester Community College
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